Excellent Location, friendly staff and clean rooms
เข้าพัก 7 คืน, เมษายน 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
peida
28 ก.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The hotel location is very good, in the very center of the old city of Beirut. The staff are kind and helpful. the room is fine but the carpet was a bit derty. The room do not even have a bottle of free water, if arrive late and tired have to go out to buy water, that's very bad.
I highly recommend this hotel, thank you to all the staff for your kindness
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Tarek
9 ก.พ. 2026
ชื่นชอบ: ความสะอาด
Hotel is in perfect location , spacious ,and staff are very polite and helpful but the room was noisy at night being in first floor and there was bad smell from drainage in the bathroom
Manager was very rude i provided my us passport card and california id and he was talking in attitude he wanted the passport book
Not clean and the light was not working in the room
No tissues or napkins
I need refund cause i didn’t stat there
I stayed in this hotel for about two weeks in order to get some work done in Beirut. It was a wonderful stay in the middle of Hamra Street. Great and helpful staff. thank you all!
Very clean and centrally located hotel near Hamra Street. Considering the current shortages in Beirut, Hotel Napoleon was well equipped, safe and comfortable. Friendly staff who quickly took care of any issues that did arise. I'm definitely returning there.
I was surprised when I checked in I found out that the hotel condition is fair but not as it’s described on Hotel.com in the room there was a fridge but not electric kettle with tea and coffee… the worst scenario it was the blackout that occurred 4 in the morning until 6:30 in the morning anyway no big deal it was only one night experience
เข้าพัก 1 คืน, มกราคม 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Deepak
26 ก.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel don’t have anything. They don’t even provide free water bottle to your room. I asked for glasses, that too they refused saying that Kitchen is closed. Wi-Fi was not working at all!
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Aous
1 ก.ย. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Do not book at this hotel
AC doesn't work well. Room's door doesn't close preoperly. The reciption is any thing but friendly and professional.
Generally bad experience.
เข้าพัก 1 คืน, สิงหาคม 2023
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Essam
17 มี.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The room's condition wasn't so good. Water is too salty, and hot water takes 3 minutes to warms up in the pipes to the shower. Air condition isn't updated and need lots of work. Tv remote was broken and didn't work all the times. No microwave or coffee machine in the room.