Como es posible que no hay electricidad en todo el tiempo que estuve, ni candelas, muchísimos mosquitos!! Horrible horrible! La peor estancia que tuve en mi vida
The receptionist was not helpful at all, she keeps switching off the power although there were no guests in the hotel.
The hotel doesn't have room service
DO NOT GO THERE! A bunch of thieves and lieres. Booked this place on a promotion as one of the cheapest place in Hamra. What a surprise it was when at the reception I had to pay 33% MORE! They calculate USD into LL with their own exam he rate = 2000LL per $... where official rate = 1500LL per $. That gives us a 33$ rip off comparing to what you booked online. Confirmed that with Lebanese police and this is illegal practice! Don’t get be fooled! On top of that when I tried to explain that the lady on the reception became rude to me, making some inappropriate comments. Complete lack of customer service. I met her couple of days later on the street accidentally. We had a short discussion where she confirmed this is the way how they work and she have to rip off people! Apart from that very ugly place - old, not refurbished, smelly. Just avoid it. With the price they rip you off you can find in Hamra clean and new hotels with a pool and restaurants. AVOID IT!
DO NOT GO THERE! A bunch of thieves and lieres. Booked this place on a promotion as one of the cheapest place in Hamra. What a surprise it was when at the reception I had to pay 33% MORE! They calculate USD into LL with their own exam he rate = 2000LL per $... where official rate = 1500LL per $. That gives us a 33% rip off comparing to what you booked online. Confirmed that with Lebanese police and this is illegal practice! Don’t get be fooled! On top of that when I tried to explain that the lady on the reception became rude to me, making some inappropriate comments. Complete lack of customer service. I met her couple of days later on the street accidentally. We had a short discussion where she confirmed this is the way how they work and she have to rip off people! Apart from that very ugly place - old, not refurbished, smelly. Just avoid it. With the price they rip you off you can find in Hamra clean and new hotels with a pool and restaurants. AVOID IT!
Hotellet ligger godt ved al hamra tæt ved resturanter og butikker. Hotellet er godt til prisen, men gulvtæpperne var meget beskidte.
เข้าพัก 21 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
6 พ.ค. 2019
ชื่นชอบ: พนักงานและบริการ
The reception is very nice. Also the staff were amazing and speak good English. The hotel is on adjacent street to Hamra Street so right in the middle of all the cafes and restaurants. The room was large with a balcony.
The bathroom however was very small. The decor is outdated. The bed linen was dirty. Also the breakfast was not good.
I asked the hotel in a quiet room in advance. The hotel owner never replies to my inquiry and request. When I arrived at the hotel, my room was facing the busy streets, and restaurant noise were around every night, which disturbed me a lot. They had never changed my room, because they claimed that the prices did not fi.and did not take our request seriously/