Dear guests, thank you for your stay, and sharing your feedback. We look forward to your next visit! Sincerely yours.

Dear guest, Thank you for your stay and comment. Thank you and best regards.

尊敬的客人，谢谢您的入住与反馈。谢谢！顺致敬意。

尊敬的客人，感谢您的入住。期待您的下次光临。谢谢！顺致敬意。

尊敬的客人，您好！非常感谢您对北京香格里拉饭店的肯定和喜爱。北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的体验。期待您再次光临。

尊敬的客人，您好。感谢光临北京香格里拉饭店。非常感谢您对我们的认可和赞扬，北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的体验。期待您的再次光临。北京香格里拉饭店总经理马天恩

尊敬的客人，您好。感谢光临北京香格里拉饭店。非常感谢您对我们的认可和赞扬，北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的体验。期待您的再次光临。

Dear Valued Guest, thank you for taking your precious time to share your feedback. Due to Covid-19, we hae to close some facilities but now we are fully opened. We look forward to welcoming you back on your next visit to offer you a true Shangri-La experience. Thank you and best regards.

Dear Valued Guest, thank you for taking the time to share your valuable feedback. It is through valuable feedback such as yours that we are able to continuously improve our standards. We look forward to welcoming you back to Shangri-La Hotel, Beijing soon. Thank you and best regards,

Dear Valued Guest, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your business trip and taking time to share your good experience. We appreciate your positive comments about our faciliteis and food. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards,

尊敬的宾客，您好，感谢您对北京香格里拉饭店的认可，您的肯定和支持就是我们进步的动力。我们再次感谢您的点评。

尊敬的宾客，您好，感谢您入住北京香格里拉饭店。北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的入住体验。我们期待您的下次光临。

尊敬的客人，您好。感谢您对北京香格里拉饭店的喜爱。我们会持续努力为每一位客人创造更为细致的服务，期待您的再次光临。

尊敬的客人，您好。感谢您对北京香格里拉饭店的喜爱。我们会持续努力为每一位客人创造更为细致的服务，期待您的再次光临。北京香格里拉饭店总经理马天恩

尊敬的客人，您好。感谢光临北京香格里拉饭店。北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更为周到的体验。期待您的再次光临。北京香格里拉饭店总经理马天恩

Dear Tracy, thank you for taking the time to share your valuable feedback on. It is through valuable feedback such as yours that we are able to continuously improve our standards. We look forward to welcoming you back to Shangri-La Hotel, Beijing soon. Thank you and best regards,

Dear Valued Guest, thank you for taking your precious time to share your feedback. However, I regretfully noted that our facilities and service did not meet your expectation. Customer engagement and quality of service are priorities for us. We assure you that our Senior Management will continue to closely monitor the standard of service and do everything possible to ensure this will never happen again. We look forward to welcoming you back on your next visit to offer you a true Shangri-La experience. Thank you and best regards

尊敬的客人，您好！非常感谢您对北京香格里拉饭店的肯定和喜爱。北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的体验。期待您再次光临。

尊敬的客人，您好，感谢您下榻北京香格里拉饭店，更要感谢您对酒店服务及环境的肯定，我们期待您的再次光临。

尊敬的客人，您好。感谢光临北京香格里拉饭店。非常感谢您对我们的认可和赞扬，北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的体验。期待您的再次光临。

Dear Valued Guest, thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us. We look forward to welcoming you again soon and if there is anything that would make your future stays more comfortable, please let me know. Thank you and best regards,

尊敬的客人，您好。感谢您入住北京香格里拉饭店。我们饭店位于西三环紫竹桥附近，毗邻繁华金融商业及高科技园区，交通便利，开车前来入住酒店的客人可以免费停车。酒店客房、餐厅及公共区域均提供无线上网服务。如果您有机会再来北京，欢迎您入住我们的新阁超豪华客房，除了房间面积为50平方米的超大空间和拥有多种先进的设施设备以外，还能享受新阁贵宾廊的多重礼遇：每日自助早餐；全天在贵宾廊内享用葡萄酒、饮料及美味小点；晚6时至8时提供鸡尾酒及开胃小食；每日新鲜水果等。北京香格里拉饭店致力于不断提高每一个细节来为宾客提供更加周到的入住体验。我们期待您的下次光临。北京香格里拉饭店总经理马天恩

Dear Valued Guest, thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us. We look forward to welcoming you again soon and if there is anything that would make your future stays more comfortable, please let me know. Thank you and best regards,

尊敬的客人，您好。感谢您对北京香格里拉饭店的喜爱。我们会持续努力为每一位客人创造更为细致的服务，期待您的再次光临。