It is a great hotel in terms condition and service. However, it is in a relative isolated location. Good for overnight stay before flying out or late arrival.
30 min from airport. Room was decent. A bit old but big enough and looked good when we walked in. Used this as a layover hotel and being a "4 star" hotel one would assume the aircon would work. We enjoyed a room temp of 27 degrees and were offered an extra fan. Thankfully we were so tired we got some sleep anyway. Staff were nice and room was decent for price but aircon was horrendous.
T
เข้าพัก 2 คืน, ตุลาคม 2023
4/10 แย่
Tae Moon
23 ก.ย. 2023
Tae Moon
เข้าพัก 1 คืน, กันยายน 2023
10/10 ดีเลิศ
Alfredo
13 ก.ย. 2023
Alfredo
เข้าพัก 2 คืน, กันยายน 2023
4/10 แย่
Kelvin, PLYMOUTH
20 พ.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Air conditioning is not working properly, the room temperature is too high as 27 C
Good location. Close to the airport. Friendly staff. Clean room but need some update.
Restaurant's food must be improved on quality and quantity per serving.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2019
4/10 แย่
Traveler
เดินทางเพื่อธุรกิจ
26 ส.ค. 2019
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Service was not as good as I expected. The information desk personnel tried to help me by calling the hotel for a shuttle ride and it took a while to get in touch with someone at the hotel. I waited more than an hour for the shuttle and arrived at the hotel very late. I was already very tired. I picked this particular hotel because my family had a good stay there a few years ago but it looks like their service got bad.
Transfett sista natten i peking nära och bra för att komma med ett fakirplan
Niklas
เข้าพัก 1 คืน, กรกฎาคม 2019
การตอบกลับจาก Way วันที่ 23 ก.ค. 2019
Dear Niklas,
Greetings from Way WANG, Director of Sales & Marketing at Holiday Inn Beijing Airport Zone.
Always appreciated your staying with us and from your comments we try to understand that the room is noise and impact your staying, and we have take note of this and will extend you an even more quiet room for your next stay.
Thanks again and for anything further shall we focus for your next stay please let us know any time.
Best regards,
Dear Guest,
Greetings from Way WANG, Director of Sales & Marketing at Holiday Inn Beijing Airport Zone.
Thank you very much for staying with us and it is the most encouraging comments that you will come back to us again. And pleased to let you know that we have further improved our shuttle bus frequency for your most convenience.
Thanks again and all the best to you!
Dear MASANORI,
Greetings from Way WANG, Director of Sales & Marketing at Holiday Inn Beijing Airport.
Thank you very much for staying with us and thank you very much for sharing with us, your full score sanctification and recommendation has been highly appreciated and sincerely hope we could be of your service again at soonest future.
Best regards,
8/10 ดี
ผู้เข้าพักจริง
4 ก.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กรกฎาคม 2019
การตอบกลับจาก Way วันที่ 8 ก.ค. 2019
Dear Guest,
Greetings from Way WANG, Director of Sales & Marketing at Holiday Inn Beijing Airport Zone.
Thank you very much for staying with us and from the score we could see that something we must missed to extend you a full satisfied experience, we will be pleased if you could find us and let us know and help us to improve.
Thanks again and sincerely hope to see you again at Holiday Inn Beijing Airport Zone soon.
Best regards,
Big rooms, clean, very helpful staff. Only wish i were Downton Beijing
PATRICK
เข้าพัก 5 คืน, มิถุนายน 2019
การตอบกลับจาก Way วันที่ 4 ก.ค. 2019
Dear Patrick,
Greetings from Way WANG, Director of Sales & Marketing at Holiday Inn Beijing Airport Zone.
Thank you very much for staying with us and thank you very much for sharing with us. It is our great honor of that our rooms and helpful staff impressed your staying, for the location, we are not in downtown but we run shopping bus to local hot place for your convenient, sincerely hope this could further improve your satisfaction. Thanks again and for anything we could assist please feel free to find us any time.
10/10 ดีเลิศ
ผู้เข้าพักจริง
13 มิ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2019
การตอบกลับจาก Way วันที่ 17 มิ.ย. 2019
Dear Guest,
Thank you very much for staying with us and thank you very much for your full score recommendation. We will never stop improving both of our facilities and service to get prepared before for your next visiting, sincerely hope our improved shuttle bus, shopping shuttle, Gym room etc. could extend you another further better stay experience.
10/10 ดีเลิศ
ผู้เข้าพักจริง
13 มิ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2019
การตอบกลับจาก Way วันที่ 17 มิ.ย. 2019
Dear Guest,
Thank you very much for staying with us and your full score recommendation has been highly appreciated. And then we will be looking forward to your next stay and more comments sharing at most convenience.
Good hotel, staffs are very kind. It is a little far from Beijing Airport, in the morning, there are free limousine buses from Hotel to airport. But take care in the afternoon within several hours there is no limousine bus service, it is better to check the time with the front in advance.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Way วันที่ 2 ก.ค. 2019
Dear Guest,
Greetings from Way WANG, Director of Sales & Marketing at Holiday Inn Beijing Airport Zone.
Thank you very much for staying with us and thank you very much for sharing! We are pleased of that our staff service impressed your staying, for sure we will keep it up. And for the shuttle bus service, as a growing new hotel, we are focusing on the inquiries increasing and just considering how to improve the frequent of the shuttle is the best, and will make it happen as soon as possible as well as our scheduled shopping bus for guests leisure convenience.
Thanks again and we will be looking forward to seeing you soon!
Best regards,
Way
Dear Guest,
Greetings from Way WANG Director of Sales & Marketing at Holiday Inn Beijing Airport.
Thank you very much for staying with us and thank you very much for sharing with us. Sorry for that the distance to airport decreased your satisfaction but believe us we are just focusing on the airport transit convenience as well, and more frequent shuttle bus to/from airport will be extended from July 05 on wards, sincerely hope this could help you more for your next stay with us, and for anything we could assist please feel free to find us any time.
Best regards,
Dear UkLae,
Greetings here from Way WANG, Director of Sales&Marketing at Holiday Inn Beijing Airport Zone.
Thank you for staying with us and your full score recommendation has been highly appreciated! Most importantly, sincerely hope we could be of your service again and our improved shuttle service, newly edit hotel map, family package promotion etc. could further improve your satisfaction. Thanks again and for anything we could assist please find us anytime.
Best regards,
การตอบกลับจาก Holiday Inn Beijing Airport Zone วันที่ 12 พ.ค. 2019
Dear Guest,
Sincerely apologize to any unpleasant experience in hotel, although you did not write any comments. We feel very sorrry about whatever happened that caused this 1 score. Could you please contact us to let us know what we should do better. Thanks again about your comments.
The room is clean, and the staffs are polite. But it is far from the airport. It took the hotel shuttle 50 minutes to get to the terminal 2 on a weekend
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Holiday Inn Beijing Airport Zone วันที่ 10 พ.ค. 2019
Dear Guest,
Thanks for choosing Holiday Inn Beijing Airport Zone and we are glad that you enjoy the stay with us. Meanwhile we are sorry about the inconvenience cauesd by the shuttle bus. The Hotel is 9.8km away from Airport and it is supposed to take 40mins for the shuttle bus to arrive at airport as per schedule,it is delayed mainly due to the traffic jam. Sorry again about the delay. Looking forward to your next stay.
Found trash underneath the bed with food still in containers looks like it was sitting there for awhile because there was mold building on the food, totally disgusting.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤษภาคม 2019
การตอบกลับจาก Way วันที่ 8 พ.ค. 2019
Dear Guest,Greetings from the most beautiful season of Beijing, but reading your comments, we are shamed to say that it is not a beautiful work we have done, please allow me to express our sincerely apologize here and wish you could hold one opportunity for us and to trust us one more time, believe us we never stop changing and improving, and we are confident that we could extend you a full score satisfied stay. Thanks again and all the best! Way
6/10 พอใช้
ผู้เข้าพักจริง
2 พ.ค. 2019
施設は普通。エアポートホテルと言いながら、ターミナルまで30分位掛かります。
ผู้เข้าพักจริง
เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Way วันที่ 6 พ.ค. 2019
Dear Guest,
Greetings and always appreciated that you could choose our hotel from such a lot airport hotels. From your comments we could see that the distance to Terminal 3 majorly lower down your stay experience, For this we sincerely hope that our free shuttle bus could support for your next stay, for details you are welcome to call our operator to double conform any time. Thanks again and all the best!
The staff was kind and willing to help, and the room was clean enough. They also provided airport shuttle. I just stayed one night because of my overnight flight connection and had a very good night at this hotel.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Holiday Inn Beijing Airport Zone วันที่ 10 พ.ค. 2019
Dear guest,
Thanks for choosing Holiday Inn Beijing Airport Zone and glad that you enjoy the stay with us. Really appreciate your good comments and looking forward to your next stay.