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"I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La! "

"早歺非常的好，其它服務也非常好"

"酒店大堂，泳池都係向北部灣，景觀接近無敵 房間比想像中更大，更舒適，下次一定會再去 夜晚起露台傾計，對酒當歌真係人生幾何^_^ Room dining嘅南瓜沙律同卡邦尼都係酒店水準唯獨出去市中心需開15-20分鐘左右車 "

"We enjoyed staying here a lot. Thank you"

"very nice and kindly service, good position, perfect beach view is visible from the room window， thanks to the reception. Special Thanks to the service manager Miss Deng 邓萍 for the help during my trip."