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"The staff make this place very special. They go out of their way to help you and are just lovely."

"Easy check-in. Rooms spacious & clean. "

"Great staff, lovely clean rooms "

"We love this hotel, the staff are exceptional, always have a smile on their face and nothing is too much trouble. We stayed in the Begonia suite and it's worth the extra cost. They are so large, luxurious and comfortable. The food is excellent and great value for money. We have stayed here numerous times and will definitely be back."

"Clean room, staff was great. "

"Great room, clean & good design of the space. Friendly staff, made to feel very welcome. Thank you "

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"Staff efficient helpful and welcoming Bedroom clean and spacious . Decor attractive . Breakfast excellent. Would stay again."

"3 nights. Nice clean hotel, lovely helpful staff, room was fine, comfortable double bed, maybe could've done a chair in the room, and there was just about space for one. Breakfast was nice too, good quality bacon and sausages, although somewhat limited choice for a longer stay i.e no fruit, no cakes or croissant etc. Would definitely stay there again if returning to Congleton."

"Quiet and calm"

"Lovely clean hotel . Very spacious and clean rooms. Beds were nice and comfortable. Shower was clean and towels provided. Staff were lovely and very welcoming. Highly recommended. We had a lovely stay. Thank you. "

"Everything was of a high standard. Best B & B I have ever used. Would certainly stay there again. Highly recommended. "

"Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables. Je recommande vivement cet établissement pour un séjour à Chester."

"Friendly staff Clean and well furnished Included breakfast great No complaints"

"Excellent stay as always, excellent service, beautiful setting, warm and friendly staff. Already looking forward to our next stay!"

"Location / location etc. Very clean and as always very well furnished room . Would have preferred Tatton , but it's always booked . Staff excellent , shame the 'Pheasant Golden Ale' is no longer available . Even in wet grey weather , it's a great place to stay ."

"Lovely clean room. Comfortable bed."

"Great hotel from the friendly reception staff to the comfort and cleanliness of the rooms. Everywhere smells amazing and I would love to know what they wash the towels in because they smelt gorgeous! Breakfast was delicious."

"Room was a good size and clean with everything working. Staff were friendly and helpful"

"Great staff and food was delicious. Room was fantastic "