I was disappointed in my appliances in room. They placed me in incorrect room first then once placed in correct room refrigerator stayed warm entire stay. Front desk notified states notjing they coukd do.
Keeanti
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Manager วันที่ 6 พ.ค. 2024
Hello Keeanti,We apologize for any inconvenience you experienced with the appliances in your room. We appreciate your feedback and will share it with our team for future improvements. If you have any further concerns, please don't hesitate to reach out to our management team.
8/10 ดี
Ron
เดินทางกับครอบครัว
5 พ.ค. 2024
Motel is in the middle of updating. Construction supplies in the hallways. Room was very nice though. Motels need to update occasionally and a mess is expected during that time. Should be very nice when done.
Ron
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Manager วันที่ 7 พ.ค. 2024
Hello Ron,We appreciate your understanding during our renovation process. Glad to hear you enjoyed your room despite the construction supplies. We are confident that once the updates are complete, the motel will provide an even better experience. Thank you for your feedback and we hope to welcome you back in the future.
Had an electric car charger that worked nicely. Some noisy people in the halls and near by rooms throughout the night and into the morning.
Nathaniel
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 9 เม.ย. 2024
Hello Nathaniel,We appreciate your feedback regarding the electric car charger and apologize for any inconvenience caused by noise disturbances. Please feel free to contact our management team to discuss your recent stay further. Thank you for choosing to stay with us.
Staff was friendly and accommodating. Breakfast food was good. Clean and well organized. Would stay there again.
George
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 7 เม.ย. 2024
Hello George,We are pleased to hear that you found our staff friendly and enjoyed our breakfast offerings. Your compliments about our cleanliness and organization are appreciated. We hope to welcome you back for another stay in the future.
10/10 ดีเลิศ
Dale
2 เม.ย. 2024
Dale
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 25 เม.ย. 2024
Hello Dale,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!
Had a family gathering in town, was a great place to stay for the event.
Dale
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 5 เม.ย. 2024
Hello Dale,We are delighted to hear that you chose our hotel for your family gathering. It's wonderful that you found it to be a great place to stay during the event. We appreciate your feedback and hope to welcome you back again in the future.
10/10 ดีเลิศ
dawn
9 มี.ค. 2024
dawn
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 29 มี.ค. 2024
Hello dawn,We are thrilled to hear that you had an excellent stay with us! If you have any additional comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
Hello Rebecca,Thank you for your positive feedback! We are glad to hear that you had a pleasant stay with us. Looking forward to welcoming you back in the future!
Hello Dale,We appreciate your feedback regarding our hotel's location. It's wonderful to hear that you enjoyed our convenient location. Thank you for choosing to stay with us and we hope to welcome you back again soon.
6/10 พอใช้
Angie
21 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Angie
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Manager วันที่ 25 ม.ค. 2024
Hello Angie, We appreciate you choosing our hotel for your stay. We would love to hear more about your experience. Please contact us directly so that we can address any concerns you may have had. We hope you will consider staying with us again in the future.
6/10 พอใช้
Douglas
9 ม.ค. 2024
Douglas
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Manager วันที่ 12 ม.ค. 2024
Hello Douglas, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns, please don't hesitate to reach out to us directly. We value our guest's opinions and would like to ensure your stay was satisfactory.
Hello Adam,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience. If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!
This property is clean, nice, the room we had was large enough for our group. The pool was very chlorinated, but for small amounts of time it was good. Everyone was very nice, helpful and friendly. I will stay at this hotel again.
Deborah
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 8 ม.ค. 2024
Hello Deborah,Thank you for sharing your positive experience with us! We're glad to hear that you found the property clean and the room spacious. Our team is always committed to providing excellent service, and we're pleased that they were helpful and friendly. We value your feedback and look forward to welcoming you back on your next visit.
Hello Dale,We are delighted to hear that you enjoyed your stay with us! We strive to provide exceptional service to all our guests and it is wonderful to know that we succeeded in meeting your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the pleasure of hosting you again in the future!
Hello George,We appreciate you taking the time to rate our hotel. We hope you had a pleasant stay with us. If there is anything specific you would like to share about your experience, please reach out to us directly so that we can address any concerns. We look forward to welcoming you back in the future!
Hello Andrew,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we are delighted to hear that you had a great experience with us. If you have any further feedback or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.
The morning staff (breakfast hostess and cleaning) went out of their way to make me feel comfortable and welcome. It would be very helpful to have a map of the area available. I asked directions, a map would be a visual.
RoseAnn
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 5 ธ.ค. 2023
Hello RoseAnn,Thank you for sharing this feedback about our breakfast hostess and cleaning staff. We appreciate your positive comments. We will definitely take your suggestion into consideration and explore the possibility of having a map of the area available for our guests in the future.
Hello Frank,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back for another excellent stay.
Hello TJ,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was nice, and we hope to have the pleasure of hosting you again soon.
The pool was perfect! The room was very comfortable. My only complaint was that our room didn’t get made up. One of my favorite things about staying in a hotel is coming back to a cleaned up room everyday. We were out of the room from 10:00-4:00. I was so disappointed that it wasn’t done.
Hannah
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 15 พ.ย. 2023
Hello Hannah,Thank you for staying with us and for your positive feedback on our pool and comfortable rooms. We apologize for any inconvenience regarding the housekeeping service. We strive to provide a clean and well-maintained environment, and we regret that this was not met during your stay. We appreciate your feedback and will share it with the relevant team members for improvement. We hope to welcome you back in the future for an even better experience.
Every time we visit Beaver Dam we stay here and consistently experience excellence in customer service, cleanliness, and quality. While this is not a new property, it shows like one every single visit. We love it and won’t stay anywhere else.
scott d
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 5 พ.ย. 2023
Hello scott d,Thank you for your continued loyalty to our hotel during your visits to Beaver Dam. We truly appreciate your kind words about our customer service, cleanliness, and quality. It's heartwarming to hear that our property still impresses you, despite not being new. We are grateful that you choose to stay with us and we look forward to welcoming you back again in the future.
10/10 ดีเลิศ
Nick
26 ต.ค. 2023
Nick
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 17 พ.ย. 2023
Hello Nick,Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you enjoyed your stay with us. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
10/10 ดีเลิศ
Fausto
25 ต.ค. 2023
Fausto
เข้าพัก 6 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 28 ต.ค. 2023
Hello Fausto,Thank you so much for the fantastic review! We're thrilled to hear that you had such a wonderful experience with us. We hope to welcome you back soon!
This hotel exceeded our expectations with excellent service, amazing cleanliness, friendly and accommodating staff and spacious rooms. The breakfast was good and well-stocked. The Monday-Thurs. happy hour was appreciated. It was a great value for the money!
Brian
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 24 ต.ค. 2023
Hello Brian,Thank you so much for your kind compliments on our excellent service It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!
It was convenient and comfortable. The staff were friendly and helpful.
Robert
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 22 ต.ค. 2023
Hello Robert,Thank you for your kind feedback! We're delighted to hear that our convenient location and comfortable accommodations met your needs. Our staff takes pride in providing friendly and helpful service. We look forward to welcoming you back on your next visit!
10/10 ดีเลิศ
Hubert
19 ต.ค. 2023
Hubert
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 9 พ.ย. 2023
Hello Hubert,Thank you for your excellent rating! We genuinely appreciate your feedback and are thrilled to hear that you had a wonderful stay with us. We strive to provide exceptional service and ensure our guests have a memorable experience. Your satisfaction is our utmost priority, and we hope to welcome you back in the future.
Very pleasant. We will come back when we are in the area
You also need a much larger sign for your hotel
Richard
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 29 ต.ค. 2023
Hello Richard,Thank you for your positive feedback! We are delighted to hear that you had a pleasant stay with us. We appreciate your suggestion and will take it into consideration for future improvements. Looking forward to welcoming you back soon!
Hello charles,Thank you for letting us know that you found our hotel to be clean. We strive to maintain a high standard of cleanliness for our guests' comfort and satisfaction. We appreciate your positive feedback!
Hi Paul,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
Hello Paul,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Rooms were clean. From desk personnel was awesome.
Todd
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 23 ก.ย. 2023
Hello Todd,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
The double queen bed room was very roomy. The shower head was powerful. Restful stay. The breakfast had lots of choices of both hot and cold and grab and go items. It has a pool, workout room, and a game room, so great for families. Lots of nice towns in the area to visit such as Princeton and Green Lake.
kathryn
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 20 ก.ย. 2023
Hello kathryn, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
Hi David,I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Everything was good except for the air conditioning. We had it as low as it could go but it kept Turing off and the room got hot. I tried everything to get it to stay on and it wouldn’t no matter the setting. Otherwise very nice and comfortable
Rachel
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 26 ส.ค. 2023
Hello Rachel,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Hello Michelle,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to someday have another opportunity to host your stay.
10/10 ดีเลิศ
Michelle
8 ส.ค. 2023
Michelle
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 12 ส.ค. 2023
Hello Michelle,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
4/10 แย่
Theodore
7 ส.ค. 2023
Tv reception poor. Not informed that they would not clean room or change towels and bed linen daily. When we complained they said they would offer us clean towels only if we would turn in dirty towels first.
Theodore
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 10 ส.ค. 2023
Hello Theodore, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
it was a nice up to date room, good towels, everything went smoothly.
JAMES
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 7 ส.ค. 2023
Hello JAMES,Know that your voice is of tremendous importance to us and we value your comments about our towels and room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Hello Susan,Thank you for sharing this rating, and we welcome you to visit us again anytime.
8/10 ดี
Rob
31 ก.ค. 2023
Rob
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 1 ส.ค. 2023
Hello Rob,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
10/10 ดีเลิศ
Michael
25 ก.ค. 2023
Michael
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 18 ส.ค. 2023
Hello Michael,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
Great stop on our travel through Beaver Dam! They offer a free wine/beer which was appreciated. Although out of down town core, city taxi was only $8 for 4 people to go for dinner.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 26 ก.ค. 2023
Dear Guest,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.
I would have preferred to have 2 chairs in the room instead of one.
James
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 19 ก.ค. 2023
Hello James, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
10/10 ดีเลิศ
Shelly
11 ก.ค. 2023
Shelly
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 14 ก.ค. 2023
Hello Shelly,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
The room was good and the stay everything fine. I didn't like that Expedia shows the room with jacuzzi and this location doesn't have it, i supposed to pick that one and the girl at front desk told us that Expedia keep posting this and doesn't exist in this location, so be careful when you book it
Verayda
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 27 มิ.ย. 2023
Hello Verayda, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Hi Kellie,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.
10/10 ดีเลิศ
Robert
24 พ.ค. 2023
Robert
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Manager วันที่ 27 พ.ค. 2023
Hello Robert,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
Hello Tracy,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.