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"Convenient location with free parking, I stayed at this hotel every time when I visited my friends in Surrey."

"Stayed for business. Great location, easy to find via maps and ample secure parking. Easy check-in process and room was pleasant with good facilities. Lovely addition of free parking & breakfast via Expedia. Quality breakfast with plenty of options, fresh coffee and juices. No complaints and would gladly stay again if needed."

"Very nice place to stay. Thank you"

"The main thing wrong with this hotel is the furniture. It’s drab and not in good condition, the table over the mini fridge was tapped up with brown tape, to hold it together. Can’t you just buy a cheap new one? The chair by the bed was badly stained and there was gum in the carpets. In the bathroom the bath was stained and had no plug and no plug in the sink either, so hard to shave. These all make the place feel really unwelcoming. There was also a pleasant smell about the place. When I arrived...

"older building, bathroom set up akward"

"Perfect for a Gatwick stay right in the South terminal. Room small but very functional and comfy. Restaurants right outside for a meal. Quiet and good facilities though toilet and shower in one space felt odd. Compact and had all we needed however"

"The room was very clean and the staff were very helpful."

"Wife and I had a short stay before flying out of Gatwick. Front desk staff are very helpful even though we had small issues. Room and bathroom were extremely clean and modern, air-conditioning was nice. The shuttle service to the airport was convenient and the restaurant in the hotel made delicious food 10 out of 10 would recommend."

"Context- the hotel parking is flooded and had to walk through the water to get to the reception causing our shoes and feet to get soaked. Whilst at the reception my partner walked in and I caught the receptionist named REV laughing and smirking at my partner this is so unprofessional. Her service was not good at all gave no direction how to find my room and did not apologise about the flooding. REV it is very unprofessional and inappropriate to laugh about your customers misfortune whilst...

"The free Wi-Fi was a bit slow, but everything else was good."

"Pleasant room and bathroom. Breakfast good qith plenty of choice. We stayed during a heatwave and our room was like an oven even with 2 fans so it was hard to get to sleep. The window opened a bit but not enough to make a real difference.."

"Good breakfast close to Gatwick airport"

"We always use this hotel as its good value for money. Lovely country side surroundings and Naz will always go over and beyond to help you"

"The swim area was excellent, the service was excellent in the bar and restaurant areas. The rooms are very very outdated. The bathroom was not clean. We stayed for two nights and the first day we went out we returned to our room not being maid services we were told we had to request it and there is no one to clean our room now. This was not said to us on check in so we weren’t to know we had to request it. I spent about 30mins to clean the room for my family on the second night whilst my husband...

"Lovely friendly staff. Stayed for a wedding nearby and no complaints. Yummy dinner, and the outside area was lovely in the sunshine!"

"- Room not that clean, baby found loads of hairs and things. - post-booking I got loads of repetitive spam messages to check in online days before arrival. - Facilities have restricted use, e.g. no children at pool 10am-6pm! The only reason we stayed there was so the wife can rest at the pool with the baby. - Restaurant food was pub quality but Michelin price. - "Entry" to breakfast ends at 9:30 not 10 as advertised. "Entry" to pool area ends 8pm when advertised hours are until 9pm, staff tey...

"I didn't have breakfast "

"Staff were lovely and very welcoming, worked hard! Room was very clean and comfy bed, I didn't get to eat in the restaurant but that and the honesty bar looked very nice. I'll definitely be back"

"Our room was excellent and the breakfast was perfect. Very comfy bed and all the facilities were very good."