Search Hotels Near Bear Creek Pioneers Park, Houston

"I asked to use laundry room and the staff failed to tell me it was broken"

"The breakfast was good and the staff very kind. The parking lot was also good and thrre were akways a soace available."

"Do NOT book to stay at this hotel if you are traveling. They have roaches! My kids & I were stay there for. 2 nights & upon the 2nd day there was a roach in the bathroom that I had to kill. It was disgusting! I went to complain about it at the front desk there was literally little to no help! The girl at the front desk was acting like she was scared to contact the manager that I requested to speak with about the situation! I wanted to be compensated some of my money back for the disgusting conditions & live roaches and was told that I would have to email guess relations. I wasn’t able to talk to the property manager at all. I also have photos of the roach, And when I checked out Sunday morning the front desk staff was very nasty & rude! Heated exchange with Staff members.Do NOT waste your money at this slum of a hotel and their rude staff. Housekeeping doesn’t speak any English & if you need help they aren’t helpful at all. I highly DO NOT recommend!"

"I loved the Koi fish. I stayed there just because you'll head coi fish. I love them and anytime the hotel has them and that's where I'll stay and the coffee and the coffee shop area where the pastries and snacks were was great!"

"changed of room two times, toilet clogged, no TV, no person at frondesk at night, can you imagine an emergency???? some roaches, only because I made reservation by expedia, I couldnt ask for my money back."

"Very nice and quiet in a great area"

"Roach infested room, staff was super helpful nice and polite. But definitely was a big mistake as soon as we got to the room roaches started crawling out and we were able to get are money back."

"The room stunk, it was a kitchenette with no cookware. We found a bedbug and seen a roaches. I swear they have to be writing these reviews themselves. Didn’t stay long enough to find out about the breakfast. Although it wouldn’t have made any difference I wouldn’t have eaten anything anyway."

"First room the toilet wouldn't flush and there was no water in the tank, ROACHES and stains in tub. room was filthy and the clerk was extremely rude. Had to wait 45 min to ck in bc there was no one there. 2 employees arrived and couldn't start because doors were locked and no one was there. 2 room no TV, extremely noisy people kept me awake all night including one man that knocked then sounded on my door only to realize he had the wrong room. No phone to call the rude clerk to tell."