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"Great Hotel - Immaculate and in a perfect location to go to Portsmouth NH or your staying in Kittery Maine ! "

"Convenient location, friendly staff and clean modern room"

"Beautifully kept old style hotel. Great woodwork natural light, sitting rooms with fireplaces. Rooms are clean and well maintained, nice breakfast/ buffet. Excellent location"

"Everything was great except that they allow dogs. It was around 7 a.m. when I started hearing a small dog barking constantly. After about 2 hours I called the front desk to see if they could locate the dog. I never did hear the dog stop barking. Luckily I went out for the day after another hour of listening to the constant yelping."

"There were 2 terrible and nasty and rude young women with long blonde hair on arrival Wednesday the 29 of April and AGAIN when we left on Friday, May 1, 2026 at 11:38. Why don’t they have to wear name tags??? We were in room 342 (the SAME ROOM we stayed in May of 2025!) and could NOT GET HOT WATER!! When we complained at the desk, they sent someone up (AGAIN WITH NO NAME TAG or identification indicating he WORKED THERE!!) and told us in order to get hot water for a shower you have to run the water in the sink AND run the BATH water simultaneously for sometimes over 5 minutes!!! This was the SAME problem we encountered LAST YEAR!!!! No one has seen to this problem in a FULL YEAR???!!! The shower definitely needs an upgrade.. the tile on the walls is discolored and disgusting. I have had issues with 2 Hilton properties in New York in 2024 for almost the same reasons; sloppy, rude staff and FILTHY bathrooms. I will probably NEVER stay at a Hilton again as they have become comparable to a Motel 6, in my opinion. I will also send this to Ben Welsh Front office manager"

"The room was clean, and everything went smoothly during my stay. The process was simple and uncomplicated. I would definitely stay here again and recommend it to others."

"This was my second time staying at the Sailmakers House and I will definitely continue to come back on all my visits to Portsmouth! The building and rooms are clean, cozy and quiet. The location is absolutely perfect for enjoying everything downtown Portsmouth has to offer, food, shopping, and sightseeing. 10/10 would recommend!"

"Nice stay"

"We had a wonderful visit everyone was so nice they had 3 parking options the room was beautiful and so clean ! Super comfortable bed also! Breakfast was also super nice got to try new things! So close to everything downtown we walked everywhere "