Search Hotels Near Bde Maka Ska Thomas Beach, Minneapolis - St. Paul

"We were told that breakfast was provided by the hotel upon check in but were then charged $18 per person after eating cold eggs and dry toast. The wifi didn't work the entire time of our stay and when we called down to the front desk we were told to call IT and spend 30+ minutes with someone that couldn't help us and actually got mad at us. The key fob on the front door kept falling off so we didn't feel safe and the only interaction we had was from a bot that didn't help or provide any resolution to our problems. When we finally were able to find someone at the front desk to ask for more towels we were rudely brushed off and the items we requested were never brought up. I have had wonderful experiences at other Marriotts but I will never stay here again. There was never any resolutions to our issues or any type of accommodations to make it better."

"Really clean and comfortable!"

"Our stay was great. The staff was very gracious as we had a flight mixup and needed to stay about 1.5 hours over checkout. "

"Went with our group,everyone’s room was ready except ours for some reason, waited 3 hours for our room then we were told the room is still not ready,was given a different room witch was not clean, lamp broken in liv room and had a bad smell like mold or something! Not happy with this hotel "

"This was our second time staying at this hotel and I can honestly say that this is one of the only hotels that my wife and myself will choose to stay at. The staff is great, the restaurant is amazing and also has great staff as well! There was a bit of miscommunication when it came to the parking and the added on extra that Expedia offered for (Breakfast for two), but the front desk agent Zac went above and beyond to try and make it right. He helped make our experience even better and treated us like family. This is a main reason we will be staying here more in the foreseeable future. Thank you for a great experience Zac and the Royal Sonesta staff. "

"The room was clean and comfortable "

"Hotel was average. What brought down the rating was there is no hotel/free parking - it’s all city street or ramp parking. It’s $30/night. There’s also not continental breakfast, just breakfast in the restaurant which was overpriced. "

"Staff were very friendly and helpful. Room was clean, and continental breakfast was delicious and diverse. "

"We couldn't figure out how to turn the heater fan down. The sound from it made a difficult sleep."