2/10 แย่มาก
Maha
เดินทางกับครอบครัว
14 พ.ค. 2024
Unfortunately, there is nothing to share since the owner canceled my reservation at the last minute, without prior advice, on the pretext that the property is undergoing maintenance and repairs, something she should have informed me about long before my check-in date.
Overall, let me just say that it’s been quite a disconcerting and very bad experience. I wouldn’t recommend this property to anyone.
The owner sounded very unprofessional and, so far, unwilling to help assist me get a refund from Expedia for services not rendered.
I’m still trying to resolve the issue with your customer support people, which, to this hour, has been unsatisfactory.
I trust you review this case and credit me back the full amount I paid for two rooms.
Maha
เข้าพัก 1 คืน, พฤษภาคม 2024