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"The exterior, lobby and restaurant are clean and welcoming. That ends when you step off the elevator. The halls are dark, dirty with torn soiled carpet, and desperately need renovation. The room is dirty, depressing, dark and old. The bed was extremely uncomfortable. Clearly a mattress from 10-15 years ago. Linen was clean. The bathroom has not been touched in decades. Black mold on tiles in the tub/ shower. Shower curtain very dirty along the bottom. There are few electrical outlets. We had to move furniture to access one outlet to charge our phones. The ironing board is rusty and the pad soiled. We used the laundry room. At 9 pm we were drying our clothes and the “night manager” came and insisted we remove our wet clothes from the dryer so he could lock the door. We asked for 20-30 minutes and he refused. Told us to take the wet clothes to our room and come back at 9 am to dry them! We were delayed leaving in the morning so we could dry our clothes. Certainly, trying to accommodate guests using common sense is not part of the hotel policy. We would not stay here again. "

"Great location close to cataract gorge with on site parking."

"Mould in bathroom grout needs attention. Number of plates, bowls need to align with occupants. 1 packet of biscuits, 1small bowl, 1 teaspoon, 1 face flannel? All for 2 people. Attention to these details would elevate the stay "

"We had a family weekend stay for our first trip to Tassie. I really liked how quirky this accommodation looked and it didnt disappoint. Old brick building, beautiful beams, gorgeous door in keeping with its older style. We were in the section by reception and noise was not an issue (I'd been a little concerned by some other reviews). There's a bend in the road that some boy-racers seem to like flying along, but we didn't notice any excessive noise. Bathroom a decent size, clean, daily housekeeping. About 15min walk to the marina and the main part of town, so well located. Walking distance to catarct gorge. Easy parking on site. Definitely go to the Penny Royal Adventure area onsite. We had a great time rock climbing, doing the rope bridges and zip lining. Would return if we ever go back to Launceston."

"Good location, easy check in. All facilities cooking available in room."

"The accommodation was clean, tidy and all we needed to feel at home "

"It was an older establishment but up to date, clean rooms comfortable bed. I gauge how good a room is by the fact they have cookies to eat with the coffee and tea amenities. Not many places do this anymore and I appreciate it."

"Not clean , horrible experience "

"Clean and the staff are friendly"