6/10
Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness.
Issues noted:
1. There was a dead cockroach in the room.
2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear.
3. No lifeguard was present at deep pool. Slide was not slippery.
4. Air hockey and the basketball machine not working in the arcade.
5. Thai restaurant double charged on the credit card.
6. Wifi does not have a password (I.e unsecured)
Chinmay
เข้าพัก 3 คืน, มิถุนายน 2025