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"Pool was out of service and this was not communicated proactively prior to booking. Booked hotel for that reason. Fixtures in shower were lose. "

"I’ve stayed many times and Inreturn because the staff goes above and beyond. The employees work damn hard, so just be cool and be down to earth and be generous. Don’t be a greedy gringo or a cudo Colombian. Be thankful for what you have and if you tip each employee who goes above and beyond to assist you, you’ll realize that any generosity is appreciated, especially in a country with such small middle class and large wealth gap. Just be a good person and tip $10-$50 pesos at least once during your stay to each employee assisting you and you’ll be surprised how much more you’ll enjoy your stay at the NH. I’ve stayed at all the 5 stars in BAQ and the service iat the NH is among the best. Make sure you take care of the receptionists since they rarely receive tips, and just be friendly. "

"Staff was very friendly, the food was delicious and location of the property was central to everything. Getting around in taxi was very easy and located just outside of the hotel."

"Staff not friendly. 2 people at the front desk on a fully booked hotel. Lunch lines to check in."

"Was great experience feom bellman to housekeeping its amazing great job restaurante are amazing employees great food "

"The room was great - two comfy beds and a clean bathroom Breakfast was Ok but the coffee was terrible We will be back next time we come to Barranquilla"

"Fantastic"

"Good service and breakfast. Friendly staff"

"Me atropellaron llamaron la policía cambiaron mi noche me quieren cobrar demás y me están tratando como si yo estuviera robando "