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"No complaints"

"The ac didn’t work well in the room. Other than that it was a nice hotel."

"Clean and helpful staff"

"Close to Erie Canal! Great staff! Fantastic rooms ! Very wonderful handicap room!! Will return again soon!"

"I stayed here over the weekend for a convention being held at the hotel, CNY-Con. The staff were very friendly and helpful, the amenities (including the attached Beer Tree restaurant where we ate for breakfast, enjoyed drinks and Karaoke and picked up quick meals throughout the day) were excellent, and the location was safe and clean. 10/10 I will be re-booking another stay next summer for the same event."

"Room was clean. Bed was comfortable. Temperature control was excellent. Front desk staff both at check-in and check-out were very friendly and helpful."

"Great staff. Clean hotel. Quite stay."

"Sketchy people living there"

"Convenient location, quiet room with excellent amenities. Good selection of foods at breakfast."

"Wonderful room and location. The breakfast was very nice and had a lot of variety."

"Bed was very comfortable. Linen was clean and fresh smelling. However had spiders in the room."

"Ok"

"I liked every thing possible, location to academy, nice staff, great coffee, clean pool and gym and so on…"

"Very charming, clean and comfortable "

"Nice"

"No pool dirty rooms will never stay here again steps was sleepy and I feel and messed up my knee stay away from this place"

"It was clean, that’s what matters most. TV not great. Towels a little dingy"

"The hotel is situated in a good location. There is a few restaurants within walking distance. The beds are comfortable and the staff is very helpful. My only complain is that there is no free coffee in the lobby. It is nice that they have it in the room but if the housekeeping doesn't clean your room you have to refill on the coffee or cups. Thank for the two bottles of water in the room."

"The hotel bar was not open so we had to go to a place a few blocks away for a drink."