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Grand City Hotel

3.0 star property
Travelers can enjoy meals at the on-site restaurant while getting insider tips on nearby attractions from the hotel's tour assistance service

Choose dates to view prices

Located in the city center, Grand City Hotel offers convenience and comfort. Guests can shop on-site, dine at the international cuisine restaurant GK, and enjoy services like dry cleaning and free in-room WiFi. Luggage storage and helpful staff make stays easier.

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BND 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: BND 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately BND 5 to 10 for adults and BND 5 to 10 for children
  • Rollaway bed fee: BND 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Grand City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand City Hotel?

Self-parking is free at this property.

What time is check-in at Grand City Hotel?

Check-in start time: 2 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Grand City Hotel?

Checkout is at noon.

Does Grand City Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Grand City Hotel located?

Situated in Bandar Seri Begawan, this hotel is within 1 mile (2 km) of The Mall and Gadong Night Market. Hua Ho Department Store and Jame'Asr Hassanil Bolkiah Mosque are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.4

Cleanliness

5.0

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel near with shop and it easy to get groceries and food. Best near there got Laundry too
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Convenience
Stayed 1 night in May 2019
Verified

4/10 Poor

rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Why I as for queen bed and single bed . But they book me on a 2 single bed and also why the rate in ph.hotel.different . I ask for additional bed they charge me 15 Brunei dollar for 3 night and also I pay 61 Brunei dollar additional for one night in other hotel if you are book in ph. Hotel or agoda the rate are the same . . Not nice for me for booking online on ph. Hotel !!! In trader in hotel we book to agoda the rate are the same online rate . We have also additional one night the rate same.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Airport to hotel vv complimentary service.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Easy to access for food. A lot of ants and cannot leave any food on the desk for a short while.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Close to supermarket and to airport not too congested and quite accessible to other area of attractions there’s also ATM and local food retailers
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition and cleanliness is really poor.. despite all these they gave me a free ride to the airport upon check out! Hopefully things can improve there.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Well that was my first time being Brunei unfortunately the hotel was not as clean as supposed to be and I spoke to the manager and I believe they were in the middle of renovation the hotel and hopefully next time they will do better
Stayed 1 night in Dec 2018
Verified

8/10 Good

William Chang hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019