"Decent sized room and good location. Staff friendly. Had issues with electronic system used for lighting and curtains and room was difficult to cool"
"Location and free parking were great. Cleanliness of the room was great. The hotel restaurant food was terrible."
"Breakfast was wonderful. Staff was kind and very helpful. Room was as expected. Very close to train and bus station, 20 minute walk to Serdika."
"The hotel is over all fantastic – the rooms are very large, with all the amenities. The location of the hotel is hard to beat, very central, walkable to all the places that someone wants to visit in the city."
"Chose another hotel."
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"Good, clean hotel with helpful and efficient staff. Good location."
"Overall the experience was good, except for the internet connection. We were on the 14th floor and the connection was awful."
"Gave me the wrong bed. Difficulty to get them to update it"