Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Nisa Hanim,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay!I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. As it was already discussed with you on your departure date from our hotel - mentioned misunderstanding has been compensated immediately from our hotel side, and you seemed satisfied with the resolution.Please do let us know if you need further assistance.Sincerely,Emil IbrahimovGuest Relations Manager

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,Thank you for your valuable feedback!Please accept our deepest apologize for the inconvenience we have caused. Our Guest Relations Manager Emil Ibrahimov will be more than happy to get back to you in person to ensure you have stayed satisfied with the resolution. Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,Thank you for your valuable feedback!You have rated us with 6 out of 10 points - please accept my deepest apologies for any inconvenience we might have caused. You did not provide any specific comments, thus, time permitting I kindly ask you to give more details about the issues & what were your expectations as this would help us better understand the cause so we can take corrective actions to prevent any re-occurrence.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Rest assured that your valuable comments will be shared with related departments and corrective actions will be taken accordingly to prevent any re-occurrence and to ensure that we deliver the level of service that is expected from us , and that you well deserve.Regarding your feedback on sea view - we have to inform you with the regret that we do have only purtily sea and city view from all our hotel rooms.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Rest assured that your valuable comments will be shared with related departments and necessary actions will be taken accordingly to prevent any re-occurrence and to ensure that we deliver the level of service that is expected from us , and that you well deserve.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .Although you found some of our facilities and services to your satisfaction, I am very sorry to hear that we failed to meet your expectations as we were scored with 8 out of 10 points. Please accept my deepest apologies for any inconvenience we might have caused. You did not provide any specific comments, thus, time permitting I kindly ask you to give more details about the issues & what were your expectations as this would help us better understand the cause so we can take corrective actions to prevent any re-occurrence.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.We are happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.Although you found some of our facilities and services to your satisfaction, we are very sorry to hear that we failed to meet your expectations in several areas as we were sored with 8 out of 10 points. Please accept my deepest apologies for any inconvenience we might have caused. Our Guest Relations Manager will get back to you to verify the case in details.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and kindly ask you to give more details about the issues & given low score as this would help us better understand the cause so we can take corrective actions and improve our service and facilities that we provide. Comments of each of our valuable guests are crucial for our improvement.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Kind Regards,AYKUT KORKMAZGeneral Manager

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire. I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedbackPlease rest assured, we will do everything it takes to make ensure such great guest experiences. We are looking forward to welcoming you back!Kind Regards,

Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay !We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay !We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay !We are happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .Regarding your feedback about high prices, please accept my deepest apologies for any inconvenience we might have caused. Rest assured that your valuable comments will be shared with related departments and necessary actions will be taken accordingly to ensure that we deliver the level of service that is expected from us , and that you well deserve.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,

Dear Guest, I would like to thank you for having selected our Hilton Baku for your stay . I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,Emil IbrahimovGuest Relations Manager

Dear Guest, I would like to thank you for having selected our Hilton Baku for your stay . I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,

Dear Guest, We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations. Please kindly be informed that, hotel is proceeding with the charge based on booked term & conditions of the booking, as well as , according to the regulations of the Cabinet of Minister of the Republic of Azerbaijan, effective 1 September, 2021 a proof of COVID – 19 vaccination or immunity certificate will be required for any person aged 18 years and above to enter the hotel.We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel . Thank you again for your time and feedback .Sincerely,

Dear Guest , Thank you for staying with us and sharing your experience. We are sorry to read that you were not completely satisfied with your stay with us and we were scored 8 out of 10. Time permitting, I kindly ask you to give more details about the issues, this would help us better understand the cause so we can take corrective actions . We look forward to welcoming you back again soon. Sincerely,

Dear Guest, I would like to thank you for having selected our Hilton Baku for your stay . I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,

Thanks for staying with us. We appreciate your feedback!