Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.
Thomas
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
4/10 แย่
Lalane
20 ก.พ. 2024
Elevator was working on and off. Difficult to find hotel at night due to missing signage.
Lalane
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Alvin
เดินทางกับครอบครัว
20 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Water in shower with very low pressure and water will not get warm enough for a hot shower. We were in a room where you will hear a humming noise like someone is using a washing machine at 12:00am and this happens every day during our stay. We like the food served for breakfast at buffet.
Alvin
เข้าพัก 6 คืน, มกราคม 2024
4/10 แย่
Simon, Henderson
เดินทางกับครอบครัว
18 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I've stayed in hundreds of hotels worlwide. This hotel has the was the worst beds ever. It's like sleeping on a box spring; no mattress to speak of. Woke with terrible back ache. The ongoing building works outside were noisy all Saturday. No mention of this pre-booking. Location is good for walking around city, including Burnham Park and SM plus the Museum and night market. Parking there was fairly easy, which is something in a city with traffic chaos and limited parking availability. Staff in the coffee shop were fantastic. Staff at the front desk were polite. Rooms are spartan. Despite booking one room for three through Expedia I was still charged for a third bed. That's the Philippines though - a lot of nickel and dime charges, not to mention the routine checkout delay while they see if you've stolen anything. Food was typical 2/3 star Philiippino fare.
close to the catheral, SM and market as well as the Burnham park.
Robert
เข้าพัก 3 คืน, มกราคม 2024
2/10 แย่มาก
Leslie Ann
4 ก.พ. 2024
Leslie Ann
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
8/10 ดี
paul
3 ก.พ. 2024
paul
เข้าพัก 4 คืน, มกราคม 2024
6/10 พอใช้
ARSENIO B
เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก
2 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Elevator unreliable, slow, out of 3 elevators only one is working at a time. Carpet on stairs need replacement. Breakfast is below average. Staff are friendly. Location is centrally located in the city, very convenient, close to everything.
ARSENIO B
เข้าพัก 2 คืน, มกราคม 2024
6/10 พอใช้
Ronaldo
30 ม.ค. 2024
Ronaldo
เข้าพัก 1 คืน, มกราคม 2024
2/10 แย่มาก
JESSICA
29 ม.ค. 2024
Terrible Check in and check out, front desk bad in customer service. Noisy, no bidet, 1 elevator working.
Big room, good breakfast.
I would definitely stay in this hotel again the next time I visit Baguio. The place was very clean. The staff were all courteous and very pleasant. The free breakfast buffet was very good. They have a good variety of food. We were there for 4 days for breakfast and we didn't get tired of eating there. The rooftop where they serve their meals was very cozy with fresh breeze. Just make sure to have a sweater on when you go up there because it's quite chilly in the morning but I loved it. Im talking about January weather. They have a very enjoyable freshly brewed coffee to kee you warm anyway. The only couple of things that I didn't like was the noise from the building construction next door which I know is just temporary until the building is finished and also it's just during the day not at night so that was not a big deal. The other thing was the sound proofing of the room was not that great. We could here the other guests when they're talking in the hallway. Also we had a loud group of people staying in the room next to us. It sounded like they're drinking and partying. When we called the front desk to complain about their noise, they right away notified that room and those people got quiet. Kudos to the front desk for their quick action. Luckily for us, that group was only there for one night. Overall it was a great stay!
shower's heater was not working, the other guests were very NOISY!!! elevator's button in the 3rd floor was not working and I had to walk on the stairwell, toilet was very difficult to flush and it has no bidet..i don't like the idea of being stamped on the wrist when I use the complementary breakfast as a way to identify that you have used it for the day. It was so hard to remove it afterwards!!!
Bery clean and staff are courteous. Enjoyed the food.
Joemar
เข้าพัก 1 คืน, พฤษภาคม 2023
8/10 ดี
Luciano
เดินทางกับครอบครัวและเด็กเล็ก
10 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The staff immediately accused us of taking their face towel after we checked out and took the cost from our deposit. Then a few minutes latter they found it. Heck the!
I like the fact that it is centrally located and you can walk around.
What I didn't like: Hardly any hot water at any time of the day. Called to complain, someone came and been told that there is hot water. a very very slight warm is what he called "hot water". Toilet issue: You have to hold the Flush handle for a long period of time to flushed the toilet. at 1 point, We are not able to flush the toilet. no water coming. No housekeeping attended to our room to make beds on our second day. who wants to see a unmade/messy bed when you're tired at the end of your day?
Hard beds, shower that leaked into the main room and key that didn’t work on one occasion. Also had to pay for extra blanket and extra face towel. Right near the cathedral so expect to be woken at 5.30am by the bells (if the roosters don’t wake you up first). Great breakfast and view from the 6th floor.
Property/ hotel os way situated at city center of Baguio. Just a 3mins walk to Baguio Cathedral and main road of Baguio-session road. Less than 10 mins. walk to SM Baguio city and 10-15mins walk to Victory bus station. The hotel is listed as 3 star hotel but it can be well deserved to be upgraded to 4 star hotel. The hotel is very well maintained, clean. My room is equipped with 40 inc. tv with Sky cable. Very reliable and speedy wi fi. Water bottle and coffee is standard, breakfast is great with a lot of choices and eat all you can. All staff are very helpful, courteous...