"We were on a late flight from Manila. Informed Hotel that we required very late check in around midnight. Arrived 2325hrs. Hotel reception in total darkness. Rung doir bell many time tk ni avail. They advertise 24Hrs checkin. Phoned the number above reception, lady sId she would wake the Management. She replied back stating that they were coming 1 floor. Another 40mins finally the reception opened. Zhe explained that she had not been paid so I owed her Php 1250. Zaix I will sort it oht in the...
" The wife and I stayed at the Shangri-la from August 25th to September 7th. We had no previous experience at a resort setting and so did know what an awesome experience shangri-la would be.
From the hotel staff that welcomed you in when you stepped out of the cab to really all the men and woman who work there. Everyone was so friendly and accommodating. From the hotel greeters and security, the front desk, the serving staff in all the restaurants, and the people who clean your room.
They...
"The Hotel is very nice and well.maintained. The water park is nearby and more stall for parking. The Free transportation going to the airport is my best 👌 accomodation and convenient. "
