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"They had no record of our reaction (that we had paid confirmation through hotels.com. They charged us cash to get a room. (Options in the area and time we arrived extremely limited). Had to try and negotiate an 11 check out at 9 suggested he wanted us out by 10 (place had no other guests). Very noisey all night"

"Das Hotel sollte Expedia aus dem Programm nehmen. Das Zimmer war schmutzig, verstaubt. Das Bad riecht übel. Kein warmes Wasser. Das fenster im Bad liess sich nicht schließen, dadurch besteht die Gefahr dass Mosquitos ungehindert eindringen und das in den Tropen. Im Flur liegen tote Insekten, Kakerlaken. Insgesamt ist das gesamte hotel schmutzig und heruntergekommen auch wenn sich das Personal bemüht. "

"The environment was calm and inviting, creating an oasis of tranquility. Our rooms were impeccably maintained, featuring comfortable furnishings and peaceful decor that enhanced our stay. The staff were not only helpful but also attentive, going above and beyond to ensure we had everything we needed. Every meal was a culinary delight, showcasing a variety of flavors and fresh ingredients that left us eager for the next dining experience. Overall, we truly cherished our time there, filled with...

"Nice place and staff "

"good property "

"We messed up our trip and left a day early (holiday brain) but the hotel was very good. The location is great, while you will hear the call to prayer it wasn't an issue for us"

"Tucked away from the road this was a great find. It was clean and Ishan and the other staff were extremely welcoming and hospitable. They helped with making arrangements for the train and couldn’t do enough. Really recommend this place. "

"Very kind staff, old colonial house among tea bushes. Beautiful!"

"The room was clean and the bed was comfortable. The breakfasts and dinners were absolutely delicious; and Aruna was very kind, and extremely helpful at organizing transportation. I highly recommend Terrabella."

"Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️"