PARKHOTEL Helene

Property class: 3.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
A free breakfast buffet, a terrace and dry cleaning/laundry services are just a few of the amenities provided at PARKHOTEL Helene. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a massage or a facial. The on-site international cuisine restaurant, Alberts Parkrestaurant, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room, 1 Single Bed

A cozy room with a patterned armchair, a small round table with a vase of flowers, a television on a stand, and a window with floral curtains.

Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • Park view
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

A hotel room with a bed, desk, chair, and a television.

Double or Twin Room

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Bad Elster, PARKHOTEL Helene is in the city centre and near a train station. Erlbach - Kegelberg Ski Area and Skipiste Erlbacher Kegelberg are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Klein-Vogtland and Musikinstrumenten - Museum. Enjoy the area's slopes with cross-country skiing, downhill skiing and ski runs, and don't miss out on the sledging. Visit our Bad Elster travel guide
Map
Parkstrasse 33, Bad Elster, SN, 08645

What's nearby

  • A sign on a brick wall with snow accumulation.
    Ore Mountains-Vogtland Nature Park
    1 min walk - 0.0 km
  • Albert Park
    1 min walk - 0.1 km
  • King Albert Theater
    8 min walk - 0.7 km
  • The Royal Spa House
    8 min walk - 0.7 km
  • Naturtheater
    12 min walk - 1.1 km

Getting around

  • Bad Elster Station
    7 min drive
  • Dresden (DRS)
    132 min drive

Restaurants

  • La Dolce Vita
    13 min walk
  • LaRitma
    17 min drive
  • Restaurace U Radnice
    17 min drive
  • Sohler Sauerbrunnen Inh. Stephan Rosowski Gasthof
    4 min drive
  • Imbiss am Bahnhof
    14 min drive

About this property

PARKHOTEL Helene

  • Hotel in the city centre, remodelled in 2016
  • You can look forward to a free breakfast buffet, a terrace and dry cleaning/laundry services at PARKHOTEL Helene. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a massage or a facial. The on-site international cuisine restaurant, Alberts Parkrestaurant, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • Other perks include:
    • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and multilingual staff
    • A front desk safe, luggage storage and barbecues
  • Room features
  • All guest rooms at PARKHOTEL Helene feature comforts, such as pillow menus and laptop-friendly workspaces, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Covered parking on site (EUR 7 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Alberts Parkrestaurant

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1889
  • Renovated entire property - January 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 7 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is PARKHOTEL Helene pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at PARKHOTEL Helene?

Self-parking is available for EUR 7 per night.

What time is check-in at PARKHOTEL Helene?

Check-in start time: 2 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at PARKHOTEL Helene?

Checkout is at 10 AM.

Does PARKHOTEL Helene provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is PARKHOTEL Helene located?

Located in the heart of Bad Elster, this hotel is steps away from Ore Mountains-Vogtland Nature Park and Albert Park. King Albert Theater and Spa Gardens are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PARKHOTEL Helene Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 10 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel mit Stil und Charme, sehr freundlichem Personal und gutem Restaurant.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ein wenig älteres Mobiliar, aber schöne Details. Sehr zentral, ruhig und sauber.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Personal sehr zuvorkommend. Lage gleich am Park, und Bäder sind zu Fuss erreichbar. Wunderbar ruhig. Im-Haus Restaurant ist vorzüglich. Würde wieder hier buchen.
Stayed 4 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Die Erwartungen haben sich in vollem Maße erfüllt. Es war eine gute Zeit. Wir hoffen wieder kommen zu können. Ilona und Andreas
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Skąpe śniadania poniżej ogólnie przyjętych standardów, w tym czarne banany na talerzu oraz czarne jajka gotowane niewiadomo kiedy. Tylko w niedzielę śniadanie odpowiadało standardowi
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in Bad Elster in guter Lage

Gutes Hotel in schöner Parklage von Bad Elster mit kurzen Wegen zur Therme, zum Theater und zum Zentrum.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

problemlos gut

alles wie laut Beschreibung und Bewertung erwartet- gut, Zimmer mit allem, was für Kurzurlaub gebraucht wird, Parkplatz sollte besser vorher reserviert werden, ansonsten muß auf ausreichend vorhandenen Parkplätzen an öffentlicher Straße vorlieb genommen werden, Frühstück und Restaurant ohne Tadel, gerne wieder
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE FRIENDLY HOTEL WITH ATMOSPHERE AND WARMTH

A SHORT (4 DAY) STAY OUT OF SEASON. ARRIVED LATE BUT GREETED WITH ENTHUSIASM AND CARE. LOVELY ROOM WITH ALL NECESSARY FACILITIES. GOOD FOOD SERVED WITH LOVE. GENUINE CONCERN FOR OUR COMFORT AND EASE. DESPATCHED WITH LOVINGLY PREPARED PACKED BREAKFAST ON LAST DAY. WE SHALL STAY THERE AGAIN.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Geschäftsreise, aber alles super

Kann zum Wellnessangebot nichts sagen. Habe sehr spät eingecheckt. Personal und Chef sehr freundlich, trotz geschlossener Küche gabs noch ein Vesper. Zimmer zweckmässig eingerichtet, aber schon etwas in die Jahre gekommen. Ziemlich enge Dusche. Ruhig gelegen, Nacht sehr ruhig.Frühstück soweit OK. Alles in Ordnung, sofern ich nochmal in die Ecke muss, werd ich wiederkommen.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities