Search Hotels Near Avenue Mall, Amman

"They literally exploited my situation and forced me to book another room: I booked a suite at this hotel last minute because our 1:00am flight was canceled. We were two adults and 4 little kids (all under 10). When I arrived I was forced to book and pay for another room because they won’t let us stay in one room. They forced us to sleep in two different rooms on separate floors. So they split the family and the room we were given was a smoking room smelled so bad I couldn’t sleep. When we arrive to the hotel around 2:00am with sleepy and exhausted little kids and lots of luggage. The guy on the front desk saw that and took advantage of us. There was no way I would say no when they said that I couldn’t stay in one room and that I have to book a second one at their highest rate. Pure greed and inhumane treatment. Let alone I couldn’t even sleep in the extra room that I was forced to book because it was on a smoking floor. And the fact that they made us wait for almost an hour in the lobby to give this “great” deal. Shame on you! "

"Atmosphere and staff were amazing"

"Amazing stay! Front desk staff was so helpful. Location felt very safe. Room was spacious and clean. Free parking was such a help. "

"The bed, pillows, and sheets smelled like burnt cooking oil. The safe wasn’t working. They forgot a greeting card they left for the guest before me, next to the fruit and pastry which game me the impression they didn’t clean the room well. I told the receptionist to book me a none smoking room which is something I already mentioned in my online booking but when her manager she noticed the booking the receptionist made was a smoking room so instead of apologizing and correcting the error, the manager judged me by saying: are you booking a smoking room in Ramada! And she gave a stupid look! The manager told the receptionist to explain to me the benefits that come with my reservation but no one explained anything to me. The receptionist was only interested in explaining her Ramadan routine of sleeping, eating, and watching TV with her mom. "

"Location is very convenient, just beside a mall. Room OK. "

"It was great"

"I did not like anything. Staff and room"

"The employees were so kind and the food was good."

"Great staff, large room and delicious fresh breakfast. It’s well worth the cost and I planning to come again. "