To whom it may concern,
I stayed at the Ramada on 6/6/25, I was not happy with the $100 deposit to being with. If I would’ve known that I wouldn’t have stayed, that’s ridiculous for an average hotel. Upon checking in I noticed the fridge didn’t work and when my partner showered, she jumped out of the shower because there was a huge cockroach in the tub. There was also mold around the air vents. When I called room service, and no one answered. Upon coming back around three AM from a night out when we took the blankets off the bed and laid down, we got itchy right away.
We figured it was bed bugs and couldn’t see any on the sheets. My partner was scared to keep looking. When I called room service no one answered again, and I didn’t want to walk all the way up to the front after drinking and deal with the attendant. So, she went to her car and got a blanket, and we slept on the coach for a few hours and checked out. When I ask the front desk upon check out about the incidents, they mentioned I would have to call Monday to speak with a manger.
When I called Monday, the manager sounded rude and gave me attitude saying I should’ve asked to be moved rooms, and I explained to her no one answered, and I was a bit intoxicated and didn’t want to deal with the front desk at nearly 4 AM. I still haven’t got the deposit back from the hotel, which is ridiculous. I would like my money back for that night for the inconvenience please.
