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Hyatt Regency Austin

4.0 star property
Lakefront hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Hyatt Regency Austin

View from room
Terrace/patio
Exterior
2 restaurants, breakfast served
Ballroom
Located in the heart of Austin, Hyatt Regency Austin is a relaxing retreat. Guests can unwind in the spa tub or lounge by the outdoor pool with sun loungers and umbrellas. The hotel offers in-room WiFi, a 24-hour gym, and attentive staff, all near the Texas State Capitol.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is ฿7,784
฿10,496 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View

View from room

Room, 1 King Bed, Balcony, Lake View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio, Lakeside

View from room

Room, 1 King Bed, Patio, Lakeside

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Lake View

View from room

Room, 2 Queen Beds, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Lakeside

View from room

Room, 2 Queen Beds, Patio, Lakeside

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View, Corner

View from room

Room, 1 King Bed, Lake View, Corner

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View, Corner

View from room

Room, 2 Queen Beds, Lake View, Corner

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Lake View

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Lake View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Partial Lake View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Lake View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Partial Lake View

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (ADA Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (ADA Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (ADA Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (ADA Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Hospitality)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed (Hospitality)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 87 sq m
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Studio, Patio

1 bedroom, premium bedding, in-room safe, desk

Premium Studio, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 89 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 130 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Downtown Austin, a neighbourhood in Austin, Hyatt Regency Austin is near a metro station and on the waterfront. Ann W. Richards Congress Avenue Bridge and Stevie Ray Vaughan Statue are notable landmarks, and the area's natural beauty can be seen at Zilker Park and Zilker Botanical Garden. Long Center for the Performing Arts and Bob Bullock Texas State History Museum are two other places to visit that come recommended. Discover the area's water adventures with jet skiing, kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Austin travel guideOpens in a new window
Map
208 Barton Springs Rd, Austin, TX, 78704

What's nearby

  • Sixth Street - 13 min walk - 1.2 km
  • Austin Convention Center - 13 min walk - 1.2 km
  • Zilker Park - 2 min drive - 1.5 km
  • Texas State Capitol - 2 min drive - 1.9 km
  • University of Texas at Austin - 3 min drive - 3.0 km

Getting around

  • Austin Station - 10 min drive
  • Downtown Station - 19 min walk
  • Austin-Bergstrom International Airport (AUS) - 20 min drive

Restaurants

  • ‪Veracruz All Natural - ‬10 min walk
  • ‪Aussie's Volleybar & Grill - ‬3 min walk
  • ‪Alfred - ‬10 min walk
  • ‪Marker 10 Spirits & Cuisine - ‬4 min walk
  • ‪P6 - ‬10 min walk

About this property

Hyatt Regency Austin

Upscale hotel near Texas State Capitol
Located close to Ann W. Richards Congress Avenue Bridge and Long Center for the Performing Arts, Hyatt Regency Austin provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and meeting rooms
  • Multilingual staff, a lift and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 448 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 62 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 35 for adults and USD 17.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cypress Grove
  • Juniper Breeze Market

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (45,000 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay, plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.5 for children
  • Covered self-parking fee: USD 62 per night (in/out privileges)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin Hyatt
Austin Hyatt Regency
Austin Regency
Austin Regency Hyatt
Hyatt Austin
Hyatt Austin Regency
Hyatt Regency Austin
Hyatt Regency Hotel Austin
Regency Austin
Regency Hyatt Austin
Hyatt Regency Austin Hotel Austin
Hyatt Regency Austin Hotel
Hyatt Regency Austin Hotel
Hyatt Regency Austin Austin
Hyatt Regency Austin Hotel Austin

Frequently asked questions

Does Hyatt Regency Austin have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hyatt Regency Austin?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Austin on 15 Nov 2025 start from ฿7,783.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Austin pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Regency Austin?

Self-parking is available for USD 62 per night. Valet parking is available for USD 70 per night.

What time is check-in at Hyatt Regency Austin?

Check-in begins at 4:00 PM. Early check-in is available for a fee of USD 40 (subject to availability).

What time is check-out at Hyatt Regency Austin?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Hyatt Regency Austin located?

Located in Downtown Austin, this hotel is within a 10-minute walk of Long Center for the Performing Arts and Ann W. Richards Congress Avenue Bridge. Stevie Ray Vaughan Statue and Texas State Capitol are also within 2 mi (3 km). Downtown Station is 19 minutes by foot and Austin Station is 24 minutes.

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Reviews

Hyatt Regency Austin Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1008 reviews
Rating 8 - Good. 172 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff was very nice and accommodating!!
Stayed 3 nights in Oct 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was great! Finding hotel was a little tough due to construction in area.
Stayed 1 night in Oct 2025

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, in walkable distance to nice areas around Austin, kind staff very accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place , would stay again. Great for visitors who want to see that Bats
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Austin was absolutely wonderful! The last phase of renovations did not impede our stay. Lakeview room with downtown Austin backdrop was beautiful! The room was very nice and the beds were very comfortable. The staff was excellent! Always had a smile and eager to assist. We will be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

LeeBessya

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff treated us very well. The location was great too!!!
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

4/10 Poor

Robin Lee

Liked: Cleanliness
Disliked: Property conditions & facilities
Property was at the end of renovation. Still had lots of noise
Stayed 4 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location!
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Staff & service
Property was under construction which we didn’t know booking through Expedia
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located and hotel is gorgeous.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruella

Liked: Staff & service, amenities, property conditions & facilities
wish i knew about the $58 self parking fee before booking.
Stayed 1 night in Aug 2025

6/10 Okay

Donna Lee

Disliked: Property conditions & facilities
We love staying at the Hyatt regency but this was the first time it was under construction and lots of noise so disappointing ! Lots of shopping and good restaurants near by can walk into city great location !! Once the construction is done I am sure it will be amazing !!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sungsup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It offers great convenience.
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service
Even though undergoing renovations, the staff went above and beyond to make sure we were comfortable and well cared for. The renovation was minimally disruptive and there was nothing to detract from our enjoyment of our stay. Huge kudos to all the staff!!
Stayed 7 nights in Jul 2025

4/10 Poor

Joan

Disliked: Property conditions & facilities
Construction made it very uncomfortable. No place to get a soft drink or snack, was woke up early this morning because of construction. Bed and pillows were too har especially pillows. When you walk in lobby all we saw was construction to the right and left. We just had to go straight to our room
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right on the river and close to downtown and Congress
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious hotel. Currently under construction, but not a big deal. It was walking distance to the Palmer center, which is what I wanted. Overall, would stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and amazing customer service
Stayed 1 night in May 2025

8/10 Good

Randy

On shore of lake.
Stayed 1 night in Jun 2025

10/10 Excellent

Nelda

Liked: Staff & service, amenities, property conditions & facilities
I love that I could walk to the Reggae Festival from the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is along the water. You can get on a swan paddle boat or a short walk to downtown. A beautiful well manicured park is nearby to unwind and watch the dogs play. Definitely a great place to stay.
Stayed 3 nights in May 2025

6/10 Okay

Esther

Disliked: Staff & service, amenities, property conditions & facilities
I stayed in June 2025 and this property is under renovation so I don’t recommend going there soon!!
Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not comp parking for guests
Stayed 2 nights in Jul 2025