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"Warm welcome on arrival and a free upgrade o a lovely room. The room was clean and had everything we needed for our comfort and convenience. Breakfast was fantastic and the staff in the dining room very friendly and helpful. Had two meals in Chaplins restaurant and all 4 of us enjoyed our meals, again the staff member was friendly and helpful. We were a party of four and had two rooms and everyone was happy and enjoyed our stay very much. Thank you for the upgrades much appreciated. Would...

"Breakfast. I waited over half an hour to get a pot of tea. I was finished my bacon egg tomatoes and mushrooms before a received the tea and had requested it 3times. You can go and get your own coffee so why not tea Also some seats in the inside dinning room are far too low to enjoy eating . We had to ask for another table. I cannot fault the rest of my visit our room was fantastic and spa area great."

"Good"

"I checked in about 7:00pm and my Booked room had been given to another guest. I was given the “last” room - a twin with basin in the room (tells you how outdated it was). Website also clearly states bar is open till 12 for guests. By the time I picked my partner up from Inverness airport and got back to hotel about 11:20pm (both looking forward to a “refreshment” after her delayed flight) everything was closed down for the night. Poor accommodation Poor service from staff giving a specified...

"Everything we required but big mention to the efficient and friendly staff who couldn’t do enough for us and all with a smile on their face and a sense of humour. So, so appreciated. Thanks"

"The room was acceptable, the restaurant was fine, and most of the staff were pleasant (including the owner). The problem came when I asked for change for a 20 pound English note so I could leave a tip after I paid for dinner. The change I was given was Scottish currency. I was told that English currency was not available. And while it may have the same value as English currency, it is not readily accepted in other parts of the UK or in overseas territories. I had a bit of a disagreement over...

"The bed was very comfortable, room overall and breakfast were also great!"

"Bar staff excellent, food good Just a nightmare checkin, when they said i had bookex for only one room when it was thred and thsm quickly told me i had cancelled.my booking and they were full"

"Dated requiring refurbishment also when we opened bedroom there was loads of birds droppings on the corner of the window cill because there was a house Martin or swallow had been nesting therefor had to close window and get no fresh air. We stayed one night and left prematurely. No breakfast It’s like being a latch key school child Wouldn’t recommend"

"L’accueil s’est bien passé. On nous a offert une consommation gratuite à chacun. Dans la chambre belle bouilloire et tasse. Les fenêtres présentent de la moisissure. Ampoules défectueuses à quelques endroits dans la chambre. Pas d’eau chaude dans la douche. Déjeuner du lendemain supposé être à l’anglaise. On nous a donner un continental. Lorsque nous avons vérifie avec l’employé en lui donnant notre numéro de chambre, elle nous a répondu que les gens de cette chambre ne s’étaient pas présentés,...

"Spectacular boutique hotel in a stunning location. Staff were great, as was the food!"

"One of the best hotels we've ever stayed at. The hospitality is bar none and the experience is ethereal. You can almost image the days leading up to the battle of 1746 unfold walking through the halls and the grounds. Lots of delightful surprises I won't spoil that make the experience unique and special from music, to gardens, to the hospitality."

"Excellent stay. Would recommend"

"Friendly and welcoming"

"Was disappointed in evening meal previous stay it was good this time was tasteless"

"Está un poco retirado de Inverness. El lugar es limpio, los cuartos y baños de de buen tamaño y el personal muy amable."