This was the worst hotel I have ever seen. The sheets and towels were dirty, there was a hole in the floor and room was dark and damp. Upon seeing the room, my wife and I immediately packed up and left to a new hotel. I can believe Expedia is offering this property. Shame on Expedia.
Room was musty, bathroom toilet seat was broken, bed was worn out, bathroom floor was bad, abandoned suv with flat tires in parking near room 411, noise level inside room was bad, homeless people walking around property, very close to Masters tournament.
Checked in, got to the room and there were already people in the room. Went back to the front desk and was told "they must have broken into the room" because they had no idea anyone was in there.
Employees are super friendly! If you get bit by bed bugs. Do not expect a refund. Just keep the lights on and do not waste your time contacting hotels.com.
The Room needed A up grade very bad. The beds was really comfort. No info on the area. No tv guide. The tolet seat was broken. The furniture was broken and in bad shape.
เข้าพัก 3 คืน, เมษายน 2025
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
David
10 เม.ย. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Not super
I’d appreciate someone reaching out I had booked a four day day for $90 a night but then when I changed the booking to one night, they charge me $225.
They said that that wasn’t their pricing.
Rooms were dirty. Bugs crawling across bed. Room stunk like Marijuana, bad. Pool was closed and had been closed for a while. Very disappointed especially since all i wanted was some sleep and off the road.
The 1st room had a giant roach and ants in the restroom. They changed the room and the 2ndi room had roaches also. I slept at a friends house and came back in the morning to shower and grab my belongings. Wasted money because your policy does not allow refunds.
Attended golf tournament, otherwise, would never stay here as most hotels sold out or price gouging because of the tournament. Room filthy, couldn't close bathroom door due to paint over the years and frame not fitting. Carpet filthy, towels need replacing, everything just old, tv not able to use remote for whatever reason.
This is a great location for going to the masters but beyond that its a dump. Felt like my foot was going to go thru floor. Entire bathroom floor shook, and toilet rattled when 5 feet away. Light over sink blinked off and on. No way to take shower as a pipe just came out into tub. Friendly checking in and quick to resolve shower issue.
Had 2 AC units swapped as they were broken. Room smelled as if it used to be a smoking room, water damage in the bathroom had walls so out of shape you couldn't close bathroom door. Towels were like sandpaper. For nearly $300 (yes it was masters week in augusta) i expected a slightly nicer facility.
We were put in the building in the back that looked and smelled like it had not been used in a year. The floor was soft in the bathroom like you were going to fall through it and the door to the room wasn’t closing. There was a 2 in gap at the bottom of the door. Also the smell in the room was god awful. And right outside our room was a broken down beat up old car that hadn’t moved in years it looked like. Needless to say I cut my losses and went to a different hotel.
This place is so run down. The rooms haven’t been updated since the 1970’s. Including the bed linens… the stains on them made that very apparent.
The bathroom floor was literally sinking when you walked on it. The shower head pulled 3” out of the wall. The smoke alarm would beep when you would take a shower.
And the tv wouldn’t turn off from the remote. And lastly the filter on the AC hasn’t been changed in probably ever because it had a horrible musty smell when it would kick on.
Just an awful place… thank goodness the people who worked there were nice.
Booked for The Masters. Don't make my mistake.
Where do I even start? This place is beyond a joke. I’ve stayed in motels before, but this was a whole new level of disgusting.
Words can't even describe how horrifying the room was. The moment we opened the door, we were assaulted by the most heinous mixture of foul aromas. There were visible stains all over the carpet, and I’m almost certain they were from something that shouldn’t have been anywhere near a bed.
I don't have enough room to write everything but the bottom line is 4 of us walked into the room and walked out within a minute or so and slept in our car outside of the room. $300 to end up sleeping in our car. This building should be condemned. Please save yourselves.