Check in experience here was amazing. The desk clerk was courteous and very informative. The room was clean and comfortable. No noise bothered us during the night. There was a nice grassy area for my dogs to visit. This was the second time we've stayed here, but won't be the last.
Beverly
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 29 เม.ย. 2024
Thank You Beverly for the feedback and are pleased to hear you enjoyed your stay and we hope to see you again.
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 23 มี.ค. 2024
Thank you, we hope to see you again soon!
8/10 ดี
Robert
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
5 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff were excellent and friendly. The rooms are below average. Half the parking lot is submerged in mud and water. Its not the most "family friendly" environment.
Robert
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 23 มี.ค. 2024
We are sorry to hear you did not enjoy your stay, please rest assured we will be forwarding your concerns to the appropriate department.
Lamp shades need updating falling apart dirty, concert falling apart on staits and walk ways, 2nd floor. Toilet ran all night, fixed it, lol should charge for that.
Korie
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 27 ก.พ. 2024
Thank you for the review and we are sorry to hear about the issues you had during your stay, we will be addressing your issues with the appropriate department, if you would like to speak with us please feel free to give us a call, Thank you and have a good day
2/10 แย่มาก
John
2 ก.พ. 2024
John
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 3 ก.พ. 2024
We are sorry to hear that you didnt enjoy your stay, we would love to hear from you and address any issues and concerns, we hope to hear from you soon.
I checked in pretty late and was exhausted when I got here so we went straight to sleep. but when we woke up and were getting ready for the day we noticed that the room was pretty disgusting. The beds appeared to be cleaned but every other surface in the whole room was very dirty.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 27 ม.ค. 2024
I am sorry to hear about your stay, please rest assured this issue will be addressed, we would like to speak with you about this matter and resolve it for you.
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 3 ก.พ. 2024
Thank you for the review!
2/10 แย่มาก
Brigitte
เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก
15 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The stairs were literally crumbling. Wallpaper hanging off the wall and mold in the bathroom. Tv had no sound and the color was going out. And the refrigerator made an awlful noise all night.
Brigitte
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 27 ม.ค. 2024
We are sorry to hear about your stay, and we would like to speak with you, so that we may address with the front desk agent who you spoke to during your stay and brought the issues to while you were at the hotel.
Budget friendly, you get what you pay for. Room had cigarette burns in the bed and sheets. This place has bed bugs. Beware of bugs are not your thing.
Jared
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 27 ม.ค. 2024
We are saddened to hear about your stay we strive for everyone to have a good stay and we fell short, we apologize for any problem you had during your stay and would like to speak with you about the issues.
I think this is the 2nd or 3rd time I've stayed here. Nothing very fancy but very comfortable. Decent outdoor pool. Usual motel breakfast. Appeals to truckers taking a night out of the truck. Plenty of parking. I had only booked for 1 night but do to car problems have been here several nights and they were able to accommodate my needs. Very comfortable bed!!!
Lawrence
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 13 ม.ค. 2024
Thank you for the review and we hope to see you again soon.
6/10 พอใช้
Brooke
เดินทางกับครอบครัว
8 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
The beds were soft/cozy. The hairdryer didn't work. The sink had no stopper. Breakfast was sparce, though my husband had a waffle. Overall a fine stay for the price.
Brooke
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 13 ม.ค. 2024
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 13 ม.ค. 2024
Thank you for the feedback.
10/10 ดีเลิศ
Cynthia
29 ธ.ค. 2023
Cynthia
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Pam B. วันที่ 13 ม.ค. 2024
Thank you for the feedback.
6/10 พอใช้
Yong
24 ธ.ค. 2023
Yong
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 27 ม.ค. 2024
Thank you for the review.
10/10 ดีเลิศ
Michael
23 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Michael
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Pam B. วันที่ 25 ธ.ค. 2023
Thank you for the positive feedback! we hope to see you again in the future.
8/10 ดี
Riley
เดินทางเพื่อธุรกิจ
15 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Bed was just thrown together, mirrors dirty, lamps covers and end tables was dusty.
Riley
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Pam B. วันที่ 16 ธ.ค. 2023
Thank you for the feedback, I'm sorry you did not enjoy your stay, we will be addressing the issue, and we are sorry for any inconvenience this may have caused.
8/10 ดี
Mike
12 ธ.ค. 2023
Mike
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 13 ม.ค. 2024
I want everyone to know the young man that check us in and out was the most respectful young man I have had dealt with in a very long time
Christial
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 6 พ.ย. 2023
Thank you so much for the kind words about our Front Desk Agent Michael, he is an asset to our team, its always nice to get positive feedback, we hope to see you again in the future.
The rooms are very outdated. Smelt of old smoke in our non smoking room. I felt like i was in a room from the 70 or 80s. I mean for 60 i guess its ok but its worth it to pay a little more and stay somewhere else. We woke up to a friendly roach in the tub to greet us and say good morning...smh
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 6 พ.ย. 2023
We are sorry to hear about your stay, I have forward your concerns to the correct department so they my address the issue. thank you
Room was nice, bed needed a heavier blanket but once we folded it over it was better. We didn't have breakfast because we chose to finish our drive to Arkansas.
Delise
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 23 ต.ค. 2023
Thank you for the positive feedback!
4/10 แย่
ผู้เข้าพักจริง
เดินทางกับครอบครัว
17 ต.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Won’t stay there again.
Only positive was Jenny was amazing during check-in!
Other than that…The rooms were nasty. Bathroom had wallpaper peeling off, dirt and hair everywhere, grout missing in shower area, toilet paper holder falling off the wall. Carpet was nasty. Bed was old and had huge dips in it. Blankets and towels had stains. Half of the lamps didn’t work. Mini fridge sounded like it was on its last leg all the time.
Outside stairs leading to top floor were literally falling apart. Very unsafe for use due to concrete being broken.
Lobby area was clean. Pictures on website are VERY misleading.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 18 ต.ค. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Atoka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
The staff was wonderful and informative. The property was tidy and clean. Some things could have been in better repair there were bits and pieces broken, like some of the tiles and moldings when looking around. chips off of tables and chairs and countertops...but overall it was a clean and comfortable stay for the price.
Paula
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 18 ต.ค. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Atoka. It is always a pleasure to receive feedback. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
The ceiling in the bathroom was falling down above the toilet seat. Looked very unsafe! Asked for a reduction in the room rate and was told we needed to report this to Expedia! Going on record that the room rate for us should be reduced/refunded.
Barbara
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 23 ต.ค. 2023
Thank you for the feedback, i did an extensive search and no where in our system does it show we had anyone with your name stay with us. I also personally checked every room we have in our hotel and NOT one has a falling down ceiling.
Nice room for the night. Breakfast was simple but good. Staff is very friendly.
LuAnne
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Pam B. Front Desk Supervisor วันที่ 18 ต.ค. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Atoka. It is always a pleasure to receive feedback. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
The door frame to the room was busted, making entrance, exit, and security a big issue. Also, the AC barely worked. The room stayed hot the entire night and the pillows were terrible. Two of the lamps also did not work.
Jeremy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Pam B. วันที่ 30 ก.ย. 2023
Thank you for the review,we are saddened to hear about your stay, we want all our guest to be happy during their stay. Please know we will be taking the appropriate steps to address the issues.
Staff was very helpful and professional. Room clean and comfortable. We found nothing wrong with the room or the staff. The absence of an ice machine on ground floor was inconvienent as i am disabled
Thank you for the review, we are sorry you were unable to locate the ice machine, The front desk would of more than happy to assist you. we hope to see you again in the future.
This was the easiest and best checking ever. The rooms are surprisingly clean and comfortable and updated. For the price you cannot beat this motel. Quite and nice.
Ivan
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Pam B. วันที่ 30 ก.ย. 2023
Thank you for the review, we are pleased to hear you enjoyed your stay and we hope to see you soon.
The hotel was a very old building. Although it was clean, the chiped porcelain in tub, you thought was a spider everytime you walked in bathroom. The underside of 2nd floor walkway was missing big pieces.
The place could use a remodeling really bad.
This hotel is worth an investment to improve its overall condition. Bulbs were broken in light fixtures, the air unit was noisy, and the carpet smelled like athlete feet odor, The furniture looks like something from good will but the staff and location were amazing.