2/10 แย่มาก
Maria
เดินทางกับครอบครัวและเด็กเล็ก
21 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Extremely Unsafe and Unclean – Avoid This Hotel
This was one of the most disturbing and unacceptable hotel experiences I’ve ever had.
Upon entering the room, there was an overwhelming smell of cigarette smoke — not only in the air but coming from both the air conditioner and refrigerator, which were both non-functional.
The room itself was completely unsanitary: there was hair left in the shower, and visible blood stains on the shower curtain. The TV did not work, the toilet wouldn’t flush, and there were cockroaches walking openly throughout the room.
In addition to the condition of the room, the surrounding environment felt unsafe. There appeared to be prostitution activity and individuals openly using drugs just outside the hotel. I verbally reported this to the front desk staff, and also provided video evidence showing the unsanitary condition of the room. Despite this, the staff dismissed my concerns and stated there was “nothing they could do.” I was refused a refund, even though I raised these issues less than five minutes after checking in.
What made this situation even more upsetting is that I am 4½ months pregnant and had my toddler with me. I made this clear to the staff, yet received no consideration, no assistance, and no understanding.
I strongly urge others to avoid this hotel. It is not only poorly maintained, but also a potential safety risk — especially for families and vulnerable guests. This property is not suitable for travelers and should be review
Maria
เข้าพัก 3 คืน, กรกฎาคม 2025