2/10 แย่มาก
Annika
เดินทางกับครอบครัว
17 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This is so Sad as we have stayed here before but there must be some accountability to call yourself a “Resort”. In 4 days staying here with a big price tag it stressed me out. It’s so run down and dirty in pool / spa area. Hot tub didn’t even work one whole day. The pool was CLOUDY the entire time. There is zero monitoring only by the owner sometimes. Bar was never open. One umbrella sat upside down from AM to PM before he picked it up. We even cleaned up the diarrhea by a child by spa in the late pm because we knew no one else would. Not acceptable! Pots around pool are only weeds. So sad. Could be so Beautiful if they took care. Furniture is disgusting dirty and not even white or clean. No cushions. We had the big townhouse style cabin- - very nice but no details cared about -many spots were spackled and cracked no paint. There is sign on door for a 250.00 cleaning fee? we weren’t charged but that was unprofessional. There is a washer but it doesn’t work. I even bought laundry soap to wash the few towels they gave us but discovered that in night. There’s a sign 10 to use but they don’t return messages so who knows- nickel and dime for a “resort”.We were scared to try the restaurant after the awful state of pool but we did and can say that was excellent. Server was wonderful and food was clean and beautiful view. Also, make sure you bring toilet paper - soap for kitchen etc etc as they have one roll only. No service no follow up . No front desk
Annika
เข้าพัก 3 คืน, กรกฎาคม 2025