โรงแรมใกล้อาร์ทริกซ์, บรอมส์โกรฟ

"Room was clean, beds were okay and staff was excellent in sorting out a problem we had with check-ln!"

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Very friendly and welcoming. Great pub!"

"Fantastic, thank you! "

"Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money."

"Overall room was clean if a little tired, needing refurbishment. This was reflected in the fixtures and fittings throughout the hotel. I had previously stayed at the hotel approx 12 months (Ramada) before and it was 'tired' then, so in need of capital expenditure."

"Room was spacious but basic & could do with a good dust. Kitchen was very basic and i would not have wanted to do more than make a cup of tea in it. "

"The room was okay. Bathroom is the most impressive part of the room. The £100 deposit is too much though. I have stay in lots of lots hotel in different countries I never have to pay for a deposit but this hotel."

"This was by far the worst hotel I have ever stayed in. The place if filthy and everything is broken. Our bed sheets were filthy and when we spoke to reception they handed us sheets and told us to change them ourselves as they the didn’t have any staff on. The place stank of weed. The light fittings were all broken. The shower door fell off. The public areas are ridiculous. The pictures are not a representation of the hotel in the slightest. The walls in the room by the bed were filthy with...

"Constant smell of cheap air fresheners in the halls, food was overcooked and took an extremely long time to arrive, people arriving after me were served there food before me. My experience was all the staff were in their early twenties, Maybe my issue were down to a lack of experience being on hand. Definitely not the worst place I’ve stayed in but can definitely be improved."

"This was a last minute booking and the room wasn't ready when we arrived so we had a little wait until it was ready. The manager (Tanya I think?) was very helpful, kept us informed and gave us a free drink while we were waiting which was much appreciated. The room itself was good, it was ground floor and close to McDonalds but we couldn't hear any noise from outside. I didn't find the bed or the sofa bed particularly comfortable but it was fine for one night. The only thing that would have been...

"It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a...

"I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails"

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"It was dirty, cheet bed and cover duvet not change and not cleaning. No towels. I am not recognised. We left after see bed not clean. "

"Hartelijke ontvangst bij de receptie, alle verplichte formaliteiten werden hoffelijk en geduldig behandeld, schone schitterende en functionele kamer, waterkoker met koffie, thee, koffiemelk en zoetstof aanwezig en de kamer was uiterst modern, functioneel en praktisch ingericht. Ik had ook nog het voordeel van alarmfunctionaliteit dat per abuis ook nog functioneel werd getest. De receptionist reageerde supersnel op het alarm en was niet boos maar juist uiterst bezorgd. Ook het overige personeel...