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"The breakfast menu was not great. No eggs, mostly carbs, and no fresh fruit. The power went out in the bathroom as we were getting ready the next morning. No one was at the front desk as we left, so there was no one to share this info with."

"Construction work in the parking lot. "

"I was very disappointed at the property in the upkeep of my room there are a lot of things unrepared looks like the door was had been damaged or kicked in at one time the phone didn't work in the room the alarm clock radio was broken and the water in the bathtub did not drain but slowly."

"Went to Texas for a funeral. Decided to give this hotel another try because we already had issues in the past. The room was ok except it smelled like mildew. Then after a long drive and even longer day, there was no hot water. Front desk said maintenance was offsite and nothing could be done. So had to go to family house to shower. Saturday prior to funeral at 11 AM shower was still cold. Nothing done. Right before checking out to go back to Ohio, AGAIN SHOWER WAS COLD. front desk said they were...

"Great place "

"La habitación estaba limpia. Pero el hotel está descuidado necesita remodelación. En nuestra habitación el inodoro no drenaba bien el agua y la puerta principal no funcionaba la llave, tuvimos que cambiar la tarjeta como 5 veces y no funcionaba hasta que alguien vino y abrió la puerta con un aparato. "

"The staff was really nice and helpful! Breakfast was amazing and fresh! The room was clean and ready for us!"

"Hotel staff was as friendly as could be. The rooms were clean as was the hotel itself. They have a free happy hour for guests and a complimentary breakfast that was pretty good as well. Will definitely stay again if I need to stay in Kilgore."

"Always friendly clean"

"Breakfast was delicious. Very neat and clean room. Friendly and excellent customer service. Was a pleasure staying here, will definitely stay here again in the future!"

"THE STAFF WAS VERY FRIENDLY & HELPFUL. THE ROOM WAS CLEAN, THERE WAS PLENTY OF HOT WATER & THE A/C KEPT THE ROOM COMFORTABLE."

"The staff were very friendly. Breakfast was good and plentiful. The cinnamon rolls were really good!"

"Room was alright. Spiders in the bathroom. Room service doesn’t come everyday. "

"Property was Nice and very open to the shopping center. The Pool wasn't in used and didn't know until after checking in. But it was nice stay, until it was time to check out and the young lady behind the counter was very rude. The warm welcome that I received when checking in and leaving was very different. "

"Very nice facility and always enjoy staying there."

"Clean room, excellent staff support, Good breakfast "

"Great retro hotel near an excellent Chinese restaurant and board game Cafe, fun indoor pool. "