Search Chalets in Arona

"The hotel was clean, reception staff were friendly. The room was made up everyday with fresh towels. "

"Everything was spotless and people at the reception are extremely nice "

"There is no cleaning if you are staying less than 5 days. Swimming pool is huge and filled with Atlantic water, early morning water pumping into the pool to top it up, once a week the pool is emptied cleaned and filled with fresh ocean water, huge advantage compare with the majority of other hotels with chlorine water. Food is not impressive at all. You won’t be hungry there is plenty of vegetables but almost no meat. I’ve chosen this hotel only because of its pool with Atlantic Ocean water. "

"Stayed with a group on a golf holiday. Room only so cant comment on reasturant food. Poolside snack bar very good a reasonable prices. Rooms clean and comfortable. Location has everything nearby. Hotel attracts all ages but found most in the younger category. Pool can get noisy at times. Overall good clean budget accommodation, and would probably return."

"Room was only cleaned every 3 days unlike other hotels and the breakfast although lots to choose from is generally not warm."

"We had 2 single beds in the bedroom which was like sleeping in hard boards we then slept on the sofa bed every night which was a chore making every day and again very uncomfortable We were meant to have maid service on the 3rd day but nobody came"

"Very enjoyable stay. Very well kept property and apartment. Great pool area and very helpful staf. "

"ZERO STARS -OUR KEY ADVICE IS TO AVOID THIS PLACE LIKE THE PLAGUE AWFUL DIRTY ROOM AND NO HOT WATER TO WASH OR SHOWER FROM ARRIVAL UNTIL WE LEFT AT 10AM THE NEXT DAY. WE COULDNT LEAVE QUICKLY ENOUGH. AVOID IT OR CANCEL YOUR BOOKING ASAP DO NOT EXPECT CLEAN SHEETS OR HOT WATER OR ANY REASONABLE RESPONSE FROM THE OWNERS OR THISE REPLYING TO MESSAGES . THEY EVEN VISITED OUR ROOM AND DENIED THE STAINS/BLOOD OR WORSE ON THE CLEARLY VISIBLE AND UNIRONED SHEETS . NO MATTRESS PROTECTOR AND OLD UNCOMFORTABLE MATRESSES. THEY WOULDNT EVEN GIVE US FRESH SHEETS TO MAKE THE BED OURSELVES AND SAID IT WAS ALL LOCKED UP AND NOT POSSIBLE . STAINED WATER DAMAGED CEILING , DAMAGED FURNITURE AND PICTURES AND LOVELY NOTICE ON THE DOOR MESSAGES IGNORED , TOTAL DENIAL, NO ACCOUNTABILITY AND NO OFFER OF GOODWILL STAY SOMEWHERE ELSE , THAT DOESNT SMELL OF SMOKE , WHERE YOU CAN GET HOT WATER, LIKE WE DID FOR THE NEXT FEW DAYS IN A CLEAN PLACE "

"Excellent staff - intermittent WiFi and one of the lifts broken all week"