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"We came to check in and was told that did not have any rooms available to check back later. We never got to stay at this hotel."

"We stayed 3 nights over the weekend and the worst among all our experience stayed at BW! The room is small, the AC is VERY loud, bed isn’t comfortable. In addition to above $400 per night for Friday and Saturday, $15 parking fee per night is ridiculous, and not mentioning the service! they ONLy clean room when you hang the door hanger outside your room indicating a “room make up” WITHIN certain time. So if you forget to hang the door hanger per their INSTRUCTION, they won’t clean your room even...

"The property is conveniently located away from downtown Truckee which is nice. The staff are extremely helpful."

"Our stay was really great. Location is perfect, just by the lake. Our room was great and had everything we needed. The breakfast was amazing and diverse. Tysm!"

"Very noisy I couldn’t sleep so I requested to change the room around 8:30 am but I been rejected by the person in charge ! Very bad service and very bad experience ! Will never stay here again !"

"We stayed here on a Saturday night and our room overlooked the main street. Apparently there is a nightclub across the street with extremely loud techno music and without any AC in the summer, we didn’t have the option to close the windows. It was so loud, it almost felt like we were inside the club. That, and the train goes right past the inn which is super loud and then the street noise below. Needless to say, we barely slept. I would have asked for another room but there is no front desk....

"The pool from the slide area looked dirty. My shower head was loose and a bit rusty. The variety of food at the buffet was very small, other than that the property was nice!"

"We had a wonderful weekend at Old Greenwood celebrating a friend’s wedding. The staff was very friendly and helpful. "

"The property is beautiful with fun shops to explore and wonderful restaurants to enjoy with both indoor and outdoor seating. My husband and I took the gondola to the top where we enjoyed the views and a hike. When it was time to check-in to the hotel the front desk staff was very friendly and helpful offering advice on breakfast options. This part of the trip was 5 starts. Our trip dropped to 1 star at 2 am when a loud and boisterous crowd arrived in the room above ours. I made a call to...

"Very good place 100% recommend "

"Good stay"