Nice place. A bit pricier thsn others nearby. Good location, clean, but under construction / renovation. Workers were quiet, not a problem. On a major road, so you do get police, fire, ambulance traffic going by ocassionally.. like most hotels. Handy to I5. Breakfast is decent, muxh better thsn most motels.
Steven
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Austin D วันที่ 29 เม.ย. 2024
Thank you for this good review of our property!We hope to see you again very soon!
The rooms were subpar at best. The beds were lumpy, the pillows very worn out and of poor quality to start, the linens extremely scratchy. Overall it was cheaply done and what I would expect of Motel 6 not a Best Western Plus. Definitely, not worth a $168/ night plus taxes and fees.
Stephanie
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Austind วันที่ 24 เม.ย. 2024
Thank you for taking the time to review our property!I am so sorry that you had such a terrible experience. We hope you will give us another chance in the future to show that your most recent experience was an exception. Have a great rest of your week.
10/10 ดีเลิศ
Uma
เดินทางกับครอบครัวและเด็กเล็ก
20 เม.ย. 2024
They have fresh omelette counter with many options. It was mouth watering, fresh and tasty.
Uma
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก AustinD วันที่ 22 เม.ย. 2024
Thank you for this amazing review!We are so glad you enjoyed your stay and really hope to see you again soon.
The property is fairly new and the amenities were modern. The breakfast service staff were amazing. The gym was equipped and the kids had a nice time in the pool. The rooms were great.
Cari
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก austinD วันที่ 15 เม.ย. 2024
Thank you for this amazing review!We are so glad you enjoyed your stay with us, and hope to see you again very soon!
The staff was friendly. The hotel was clean & quiet. Lots of parking with easy access to the interstate. I would stay here again.
Diane
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก austinD วันที่ 15 เม.ย. 2024
Thank you for this great review!We are so glad you enjoyed your stay with us, and hope to see you again very soon.
6/10 พอใช้
Wilson ka yiu
เดินทางกับครอบครัว
9 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I got a smelly room, maybe previous travelers bought fries and add in lot of vinegar. Other then this, the place is good.
Wilson ka yiu
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก austind วันที่ 10 เม.ย. 2024
Thank you for taking the time to review our property!I am so sorry about the smell of the guest room. Next time you are with us we will ensure your room is perfect upon arrival!
All the time we stayed there, it was very pleasant. This time, check in staff wasn't too friendly. He did all he needed to do, but it didn't feel welcoming. Main problem i had was the sofa-bed. It had pet hairs and found several hairs on the sheet. Had to strip the bed and ask for the new sheets.
Overall, I like this place. Just little disappointed this time.
Hae-Kyung
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก austinD วันที่ 1 เม.ย. 2024
Thank you for taking the time to review our property!We are sorry you did not have the best experience at check in, but we very much appreciate your feedback and will hope to see you again in the future.
Overall we had a good stay and would return again if we were in the area. Solid 4/5 for amenities and convenient location.
Pros- Clean, comfortable and spacious room, pet friendly, good breakfast options (omelets, biscuits/gravy, waffles), fancy coffee machine in lobby with complementary espresso drinks. Friendly counter staff.
Cons- Pool/spa were closed and nobody informed us after booking or even at check in (no water at all so not an emergency situation). One of the main reasons we chose this property so very disappointing. Also because it is a pet friendly hotel there were lots of droppings all around everywhere that were not cleaned up, I know that is the pet owner's fault but it does actually detract from walking around the property itself. Grumpy breakfast staff.
Angela
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก AustinD วันที่ 21 ก.พ. 2024
Thank you for taking the time to review our property!We are so sorry about our pool being closed. The next time you are in our area the pool with 100% be open and be more pretty than ever. We are getting it completely resurfaced and we are very excited about this. However, it was definitely disappointing to have to close it this last weekend. We really hope you will give us another chance in the future!
8/10 ดี
Margaret
เดินทางกับคู่รัก
20 ก.พ. 2024
Friendly staff, great breakfast staff. Paint smell in hallways.
Margaret
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก AustinD วันที่ 20 ก.พ. 2024
Thank you for taking the time to review our property. Yes we are going through some renovations right now, and I am sorry for this. Then end outcome will be wonderful though I assure you!
Thank you for taking the time to review our property. I am so sorry we did not meet your expectations. We very much appreciate your business and hope you will give us another chance in the future.
Our stay was good, our room was clean except for a few food crumbs leftover in the microwave and part of a orange in the corner by the lamp, we just laughed it off as “alright…snacks”.
The pool was nice, the hot tub was HOT!, maybe a little too hot, but still nice.
Breakfast was very good, excellent choices.
We would stay there again!
STEVEN
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก austinD วันที่ 26 ธ.ค. 2023
Thank you for taking the time to review our property. I am so very sorry about the food crumbs you found in your room. Next time you stay, after booking, please call the hotel and ask for me. I will ensure your room is perfect.
8/10 ดี
Leakhena
23 ธ.ค. 2023
Leakhena
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Austin D วันที่ 26 ธ.ค. 2023
Thank you for this great review of our property!We hope to see you again soon!
Thank you for taking the time to review our property!We hope you come again!
10/10 ดีเลิศ
Linda Sue, Delta
เดินทางกับครอบครัว
18 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I really disliked the fact I couldn't stop the water in the bathroom sink but had to keep it running. (There is no stopper even allowed for in the sink configuration. Terribly wasteful. Likely the shower in the bathroom is just old but the floor looked quite dirty in the shower. It made me just go home & take one there. Might be an issue if I stayed more than overnight.
Linda Sue
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก austinD วันที่ 18 ธ.ค. 2023
Thank you for taking the time to review our property! I am so sorry about the issues you experienced during your stay. I will be relaying this review to our head housekeeper tomorrow when she arrives back in the office. I really appreciate your honesty; it helps us tremendously!
10/10 ดีเลิศ
Eric
เดินทางกับคู่รัก
17 ธ.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Eric
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก AustinD วันที่ 18 ธ.ค. 2023
Thank you for this amazing review!We are so glad you stayed with us, and hope to see you again in the future!
This was overall a fantastic stay. The room was very clean, the staff was helpful, the breakfast was above average. They even had an omelet bar! The indoor pool was very small but there was a great hot tub and they had stacks of extra towels. My only complaint was that the bed wasnt very comfortable and the pillows were straight up horrible.
Excellent choice if you have a dog! The staff was nice to our dog and greated us with a jar of biscuits. When we ate breakfast we ate at a table a little outside the breakfast room and brought our dog. We just took turns getting food to make sure our dog didn't get near the buffet. No one seemed to mind.
Jay
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก austinD วันที่ 7 ธ.ค. 2023
Thank you so much for this great and detailed review!I am very sorry about both the pillows and the beds for your liking. We hope the other aspects of your stay were well while you were with us. Thank you again, we hope to see you again someday!
Directions on map quest are all backwards. The bathrooms toilet is to far on floor.
cheryl
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก AustinD วันที่ 20 พ.ย. 2023
Thank you for taking the time to review our property!I am sorry you did not completely enjoy your stay with us. We hope you will give us another chance in the future.
Doing a PNW trip to North Cascades and into Canada and we booked this place on the spur of the moment. We didnt want anything fancy, but this best suited our needs. Upon entering the room, it kinda smelled like feet, but it wasnt overwhelming and eventually we just got used to it I guess. I personally liked the shower, husband did not, it was for handicapped which means the water got all over the floor and yeah it was kinda annoying but it didnt bother me. We slept like two little gems. Breakfast was pretty great, omlets were on point and good coffee. The cookies they had out were delicious and staff was nice and friendly. Would stay here again no problem!
Robin
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Austin D วันที่ 20 พ.ย. 2023
Thank you for this very detailed review!We are so glad you stayed with us, and really hope you will give us another opportunity in the future!
6/10 พอใช้
ผู้เข้าพักจริง
13 พ.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Disappointed
Made a reservation for a king bed and received a queen. The front desk said they were the same price and hotels.com must have overbooked. No kings available
Beds and pillows were uncomfortable. Clean though.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก austinD วันที่ 13 พ.ย. 2023
Thank you for taking the time to review our property. I am so sorry your experience was tainted because of hotels.com. I will reach out to them today to find out how this could have happened. Thank you for letting me know.