โรงแรมใกล้สวนประถมอาร์เดนโร้ด, Amarillo

"N/a"

"Key card system was down. Had to be let into room by employee every time. Smoke alarm missing and hole in wall where it used to be. Hole in wall under TV where wires went into. Not the worst but very very firm mattresses . Staff was helpful but scarce due to opening all the doors for guests."

"Ok"

"Room shows ware and tear. Toilet tank had crack top cover. Vanity sink has hole near drain. Room had an odor such that we needed to purchase room air freshener. Very minimal breakfast."

"$200 for a night's stay. Room smelled bad. Dusty, grimy, dated, yellowish pillows. Should have slept in my car. Ah regrets..."

"Wonderful staff and clean rooms"

"Room was old and not very clean. Looked like a place where junkies stay for the night. The lobby had been redone and looked nice but the rooms were a different story. The bath tub had a half used bar of soap in it and the sheets had hair on them. It was complete with a broken ice machine and a light outside that blinked every few seconds like in a horror movie. It was cheap so I guess you get what you pay for."

"I booked two rooms, but one of the rooms had a severe water leakage issue. I informed the front desk about the problem, but I was disappointed with how it was handled. The hallways on the first floor had unfinished, exposed concrete, and the staff were unfriendly and unhelpful. Considering the condition of the property and the poor service, charging over $150 per night is completely unreasonable."

"Oh coming in I was not even acknowledged by the front desk for several minutes even with standing right in front of her, she was very lacking in communication and customer service overall, I booked a double queen room and on check in was gave a double room, when I went down to inquire about the room issue I was completely dismissed, as it was gave the impression the clerk was hoping I just didn’t notice and it was basically a “oh well” situation to her, the tv didn’t work, the hair dryer didn’t...

"Good"

"it’s a very beautiful property with way more amenities than i’ve ever seen provided for free at a hotel !but i would not recommend for solo travelers the front door is completely glass and there were windows left completely open which does make for a homey feel but i also as a women know the dangers that could be faced"

"Check-in was perfect with a staff that was friendly and helpful. Room was very clean and spacious. Breakfast was great with a lot of options for adults and children. Pool area was lovely and our granddaughter enjoyed it very much. Very nice place to stay and we will definitely be back!"

"Our stay was great. The room was clean. Breakfast was good. The location was within walking distance of restaurants. The front desk hostess, Melissa, exhibited extreme professionalism under duress by responding to the needs of the guests in the dining area and at the front desk. All the while maintaining a positive caring attitude. Definitely a person who needs a promotion."

"Like: Location - close to I-40, easy access. Restaurants nearby, no need to drive. Staff - helpful, friendly Breakfast selection was okay. The room is 99% clean, didn’t feel a 100% cleanliness. Hot tub - had a hard time getting hot water. I think the faucet needs to be fixed. Overall we had a great time and we’ll come back again because of the location."

"Elevator do not work Pool was empty Tubs were dirty Big puddle of water in our room Toilet was clogged They change our booking date and just canceled the whole reservation and told us to call Expedia for a refund."

"Not worth the $."

"We have stayed at this location multiple times in the past 5 years. It has always been clean and the staff friendly. We have chosen this location due to the no pets policy it has had, however that has changed. We have nothing against pets, however my spouse is very allergic to the dander. It is one thing to allow service animals, but I personally saw 6 dogs during our 2 day stay and only 1 had on a service vest. The small elevator smelled like dog which is stomach turning when you are...

"Very clean and new. Bright and attractive. Well located to hospital services nearby. In room kitchen well equipped. Will stay here again"

"Clean room, staff polite, kick back meal in evening was not very good. Salad had bad lettuce . Need to revise menu. Selections weren’t very good."