Search Hotels Near Aqua-Trek Shark Encounter, Pacific Harbour

"Air conditioning worked, but only if shutters on screen windows were closed, allowing no natural light nor any outside views of ocean, garden etc. Breakfast was often stale bread, canned pears and peaches. The staff was wonderful. The Administration, not so! For several days they kept ducking me in order to avoid hearing multiple complaints about the difference between their VERY OLD website and the reality of the resort.... including filth, no activites, no entertainment, no spa, no gourmet foids, no clean sandy beach, housekeeping finaly after a week, dead fish in the outdoor shower removed after 3 days of asking, .... A refund was not an option accirding to a vety vain Administration young woman for the majority if the 21 days booked. I left early, loosing at least $900 Canadian, and refused to pay the small amount i owed for some meals. Were it not for the Staff the days there would have bern total hell. They did their best. They did tell me they had had to call in the Ministry of Labour. Setting is paradise. Living there is not."

"The room is great for travellers on a budget. Large bathroom. You need to bring your own towel. Many activities to choose from. Staff are very accommodating and it’s a beautiful peaceful resort. Hammocks to read and relax. The water is beautiful and you can bare foot walk down the beach and back. Horse riding on the beach and surfing was the highlight. Food is fresh and flavoursome. Good portion sizes and good bang for your buck"

"I love most of the stuff they have except the two beds in the room was too small pls at least get 2 queen beds the beds provided was like kids bed for an adult i wasnt comfortable at all "

"Great stay"

"The room was clean. The pools were very nice. The snorkeling was excellent. We even went snorkeling two days in a row. It was that good."

"A beautiful, authentic experience along the coast. Staff are amazing, rooms and views and unreal. And the bikes are a lot of fun. "

"Love this resort the staff are beautiful especially Ame, sarleen, wame, Sala ratu,the porters are all so friendly these people make me come back every year which I just got back for the 8th time. Daniel near the gym is so friendly aswell kids love him his fun and joins in with the game area good vibe. The cocktails and food are all so good but pricey same as Australia sometimes more. The renovated rooms are beautiful glad they started to renovate the rooms. The spa is so beautiful they do the best massages I’ve ever had very expensive but relaxing I get every year for our anniversary with hubby in a couples room. The sports bar looks amazing with a big screen inside which is awesome as us from Australia love watching the footy every Thurs Friday sat and Sunday night. The only thing I suggest to the boss is to put the singers back to infront of the sunset bar again as there more visible everyone can see them outside when walking around the resort they can get a drink from the bar and listen to there beautiful voices not hidden away inside the sports bar as not everyone goes inside here. "

"This place needs some serious cleanup and upgrading"

"Very comfortable food was great and staff was helpful "