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"The whole hotel was neglected and looked nothing like the online pictures. The room was filled with dust and dead bugs, holes in the curtains, the elevator didn’t work, the bathtub was disgusting, and the entire place felt gross and unkept."

"pillows were not a standard size. breakfast was over cooked "

"It was clean but extremely basic. No blow dryer, no iron, "

"Staff was awesome! Clean, inexpensive hotel, Pet Friendly! And close to everything! Very nice stay! Bed VERY comfortable!"

"Our room was comfortable and clean. The breakfast was very fresh. A workout room near the lobby had all the equipment I needed. Parking was easy."

"Nos transfirieron al Hotel La Quinta un Hotel mas barato y que acepta pets que por lo mismo no rentamos ahí y no nos dieron ninguna recompensa tampoco nos avisaron de la transferencia hasta el momento que llegamos a las instalaciónes."

"Because I was in flight my reservation was canceled. No text or email no warning. I got there at midnight and was told I could book another room for the next day at standard prices. I just got a different hotel. After hearing what I went through the new hotel gave me a room at discount. That's called customer service!"

"The staff was amazing. Especially Marjorie. She was sooo helpful. I’m usually a Marriott girl, but I will definitely be staying at more Hampton Inns in the future if they are all like this!"

"Planned a staying for 5 days, did not have any hot water for duration of stay manager called maintenance. He informed us that we have to run the hot water for 30-45 minutes before it will get hot. Beds are hard and second floor ameels like sewage. Front desk said that it was probably the ice machine again. "

"This is a staffless row of suites across from the Pioneer Pocket hotel. You park right in front of your suite which includes a separate living area, bedroom, and bathroom. The room was clean, featured extra toiletries, and was convenient to downtown dining. This is our new favorite in Lubbock and was very reasonably priced."

"Very dirty and old, smells and pool is thick with bleach. "

"Quiet room, comfortable bed and friendly staff. I would definitely stay again."

"THE ROOM WAS VERY COMFORTABLE AND STAFF WAS VERY POLITE."

"Breakfast was the best part of the hotel. A but dated and dark inside. Our shower didnt drain and the maintenence guybhad to fix it. Shower room had mold on ceilings and thr philosophy that caulk fixes anything in the shower... has good amenities"

"A very pleasant experience. The staff was very nice. The food was prepared hot and plenty for everyone. The pool and hot tub is an added bonus. We will be back! "

"Great hotel"

"Breakfast was not fresh but parking was wonderful "

"Die Dusche hat nicht funktioniert. Der Pool war geschlossenen. Die Eismaschine out of order. Das Hotel war sauber, wir haben uns sicher gefühlt. Wir würden aber nicht mehr hier übernachten, sondern lieber woanders ein paar Dollar mehr bezahlen."

"The tub was dirty. Had a ring of nasty in it. Sink in bathroom had a crack. Soaps were low. The tv was difficult to use. Waste of time to get tv to work. Tv was very little. The side door security lock was malfunctioning. Wasn’t worth the price paid. Very disappointed "