Dear Lars-Oliver,Thank you for the evaluation of our hotel.We kindly ask you to share with us more detaily information via crm @ ichotels. com. tr - without space, so we will be able to forward your remarks to relevant departments and hotel management to make your stay more comfortable.Best Regards,IC HotelsCRM Department

Dear Abdi Adan, On behalf of the IC Hotels Green Palace, we would like to express our sincere gratitude for choosing our hotel for your vacation and for taking the time to share your experience with us.We ara very pleased to read that you enjoyed your stay with us and were very satisfied with the services . We really appreciate warm compliments about our staff, it is the greatest motivation for every one of us to maintain our standards and provide guests with the best service.We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kind regards,IC HotelsCRM Department

Dear Mohammad,First all thank you for choosing IC Hotels and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Yu Yei Hui,As a part of the IC Hotels we would like to thank you for taking your precious time to write such a positive review regarding your recent stay at our hotel. We are very glad to learn that overall you had a positive experience. Your comments regarding the spotless service and facilities and the high rating are the best compliments for us!We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kindest regards,IC HotelsCRM Department

Dear Reza,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Rowena,We are so glad to hear that as the IC Hotels we fulfilled your expectations and your stay in our hotel has caused you so many enthusiastic emotions! We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.However, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Best Regards.IC HotelsCRM Department

Dear Julia,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels Green Palace experience.Best Regards,IC HotelsCRM Department

Sayın Gökhan Bey,Konaklamanızda IC Hotels Green Palace ailesini tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaşma nezaketiniz için çok teşekkür ederiz. Siz değerli misafirlerimizden gelen her geri bildirim, her geçen gün kendimizi daha da geliştirebilmek ve maksimum seviyede misafir memnuniyetini sağlayabilmek adına önem teşkil etmektedir.IC Hotels ailesi olarak sizleri ağırlamaktan memnuniyet duyduk. En kısa zamanda sizi tekrar aramızda görmek dileğiyle.Saygılarımızla,IC HotelsCRM Department

Dear Rajesh,We would like to thank you for choosing our hotel between many other alternatives on the Turkish Riviera.Every feedback of our guest is very important for us because helps us to improve our service quality.We are very sad that you had to meet with some inconviniences during your stay with us. Be insure that situation is not a standard for IC Hotels. Your complaints have been shared with the hotel management for checking. We sincerely hope to have a new opportunity for presenting to you the best service quality during your next holiday at IC Hotels. Kind Regards,IC HotelsCRM Department

Dear Yushuang,We thank you for choosing our hotel and for the high evaluation of our services at the ExpediaIt will be always a real pleasure for us to welcome and serve you at IC Hotels Green Palace Please, do not hesitate to contact us for your future questions and requests.Best Regards,IC HotelsCRM Department

Dear Thabet,We thank you for choosing our hotel and for the high evaluation of our services at the ExpediaIt will be always a real pleasure for us to welcome and serve you at IC Hotels Green Palace Please, do not hesitate to contact us for your future questions and requests.Best Regards,IC HotelsCRM Department

Dear Ilios,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels Green Palace.Kind Regards,IC HotelsCRM Department

Sayın Metin Bey,IC Hotels Green Palace tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

Dear Fahimeh Jesmani,It has been a pleasure to have you with us in IC Hotels Green Palace. We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.We would like to inform you that in the winter season from 1.st of November some of the outdoor pools and indoor pool is heated till midel of May.also we would like to inform your that at the swimming pools, there is an optimum temperature range, between 25-28C will provide a nice, comfortable pool, while not affecting your health.A pool around 30C is the provides the best climate for these pathogens to breed and reinfect unsuspecting swimmers, thus gastrointestinal illnesses increase and the pool becomes a breeding ground for viruses and bacteriaHowever, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Kind regards,IC HotelsCRM Department

Dear Hessam Mahdianfar,It has been a pleasure to have you with us in IC Hotels Green Palace. We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.We would like to inform you that in the winter season from 1.st of November some of the outdoor pools and indoor pool is heated till midel of May.also we would like to inform your that at the swimming pools, there is an optimum temperature range, between 25-28C will provide a nice, comfortable pool, while not affecting your health.A pool around 30C is the provides the best climate for these pathogens to breed and reinfect unsuspecting swimmers, thus gastrointestinal illnesses increase and the pool becomes a breeding ground for viruses and bacteriaHowever, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Kind regards,IC HotelsCRM Department

Sayın Sezgin H,Öncelikle IC Hotels Green Palace tercih ettiğiniz için teşekkür ederiz.Tarafımızla paylaşmış olduğunuz yorumlarınız için teşekkür ederiz. Sizleri ağırlamış olmaktan ve ekibimize yönelik yazdığınız nazik sözlerden ötürü mutluluk duyduk.Tekrar IC Hotels Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

Dear Sheryar Taj,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We respect every single comment. Those comments are very worthy keys for us on the way of quality and successful service for our guests. As if it is written in our website and in all catalogues, we have central air-conditioning system and this system are quiet, discreet and easy to manage. We would llike to inform you that air - conditioning are depends on the weather conditions we are arranging as warm and cold. For the order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management and from our side for the satisfaction your holiday we tried to make more comfortable and carefree. Even if your holiday was not really good as you expect we hope that you had also good memories and maybe you can give us another chance. We would be delighted to accommodate you again in one of IC Hotels.Best Regards,IC HotelsCRM Department

Dear Mazdak Haghanipour,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Sayın Alper Çelik,Öncelikle IC Hotels Green Palace tercih ettiğiniz için teşekkür ederiz.Tarafımızla paylaşmış olduğunuz yorumlarınız için teşekkür ederiz. Sizleri ağırlamış olmaktan ve ekibimize yönelik yazdığınız nazik sözlerden ötürü mutluluk duyduk.Tekrar IC Hotels Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

Sayın Samet Yagli,Öncelikle zamanınızdan ayırarak tarafımıza iletmiş olduğunuz övgü dolu yorumlarınız için sizlere teşekkür ederiz. Konaklamanızdan ve hizmetlerimizden memnun kalmanız ve mutlu ayrılmış olmanız bizi çok mutlu etmiştir. IC Hotels ekibimiz hakkında iletmiş olduğunuz yorum yönetimimiz ile paylaşılmıştır. Teşekkür ederiz. Sizleri en yakın zamanda tekrar IC Hotels ağırlamak dileğiyle.Saygılarımızla,IC HotelsCRM Department

Sayın Okan Bey,IC Hotels olarak öncelikle size ve ailenize güzel ve sağlıklı günler dileriz.Expedia sitesindeki değerlendirme puanınız için çok teşekkür ederiz.Sizi ve sevdiklerinizi her zaman otelimizde ağırlamaktan onur duyarız.Saygılarımızla,IC HotelsCRM Departmanı

Dear Nadire Molic,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Ilia Fridman,Thank you for your evaluation of our IC Hotels. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Sain Olcay Ocakli,IC Hotels Green Palace tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

Sehr geehrte Rico Kral,Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ausführlich zu bewerten und mit ein paar Worten auszuschmücken. Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Wir wünschen Ihnen alles Gute und freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in IC Hotels wieder begrüßen dürfen. Mit freundliche Grüsse,IC HotelsCRM Department

Sehr geehrte Nermin Yildirim,Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ausführlich zu bewerten und mit ein paar Worten auszuschmücken. Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Wir wünschen Ihnen alles Gute und freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in IC Hotels wieder begrüßen dürfen. Mit freundliche Grüsse,IC HotelsCRM Department

Dear Jaspreet Kaur Kalsi,Thank you for your valuable review regarding your holiday at the IC Hotels Green Palace.İt is very flattering for us to know that you enjoyed your stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Pavel Galitskii,On behalf of the IC Hotels Green Palace, we would like to express our sincere gratitude for choosing our hotel for your vacation and for taking the time to share your experience with us.We ara very pleased to read that you enjoyed your stay with us and were very satisfied with the services . We really appreciate warm compliments about our staff, it is the greatest motivation for every one of us to maintain our standards and provide guests with the best service.We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kind regards,IC HotelsCRM Department

Dear Abdullah Alshammari,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Azmi Karakoyunlu,Öncelikle zamanınızdan ayırarak tarafımıza iletmiş olduğunuz övgü dolu yorumlarınız için sizlere teşekkür ederiz. Konaklamanızdan ve hizmetlerimizden memnun kalmanız ve mutlu ayrılmış olmanız bizi çok mutlu etmiştir. IC Hotels ekibimiz hakkında iletmiş olduğunuz yorum yönetimimiz ile paylaşılmıştır. Teşekkür ederiz. Sizleri en yakın zamanda tekrar IC Hotels ağırlamak dileğiyle.Saygılarımızla,IC HotelsCRM Department

Dear Hazal Kutlu,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Moshe Zuman,Thank you for your valuable review regarding your holiday at the IC Hotels Green Palace.İt is very flattering for us to know that you enjoyed your stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Constantin,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels Green Palace.Kind Regards,IC HotelsCRM Department

Dear Tayfun Alptekin,Thank you for taking the time to write your feedback. We want to assure you that the necessary measures will be taken by the management of the hotel. We are very sorry that in your review you were guided by negative emotions and described only the situation that occurred and did not mention the positive side of our hotel. İf you give us a chance to regain your trust, we can assure you that we will do everything possible to make your stay well at our hotel, which has already been highly appreciated by many of our guest.Best Regards,IC HotelsCRM Department

Dear Eram Elnashef,Thank you for your valuable review regarding your holiday at the IC Hotels Green Palace.İt is very flattering for us to know that you enjoyed your stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Pinhas,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels Green Palace.Kind Regards,IC HotelsCRM Department

Dear Rubina,First of all, we want to inform you that we sincerely regret that your vacation ended in this way. We hope that you feel better and now everything is in order with your health.We also want to assure you that IC Hotels are officially licensed and certified by the relevant authorities of the Republic of Turkey and some international organizations. To manage the quality of our services and products, we use international standards ISO 9000, ISO 9001 and ISO 22000. These standards regulate the implementation and operation of the quality and safety management system for food products, safety and cleanliness of all service facilities on the hotel premises.IC Hotels management puts customer satisfaction and safety of all our guests above all else, and we once again express our sincere regret.Please do not hesitate to contact us for any requests or questions.We hope for the opportunity to once again host and serve you.Best Regards,IC HotelsCRM Department

Dear Amjad Omar,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Sayın Uğur Cimen,IC Hotels Airport tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels Airport ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

Dear Monira,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Essam,We are so glad to hear that as the IC Hotels we fulfilled your expectations and your stay in our hotel has caused you so many enthusiastic emotions! We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.We would like to information you that on the website of the hotel, all the photos of the rooms are true. However, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Best Regards.IC HotelsCRM Department

Dear Aharon Moussai,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

Dear Jason Tilleard,Thank you for choosing our IC Hotels for your holiday. We are glad that you enjoyed your stay. Your nice comments about our hotel have been a source of motivation for us. We look forward to welcoming you back to our IC Hotels on your next vacation.Best Regards,IC HotelsCRM Department

Dear Mohamed Ouali,It has been a pleasure to have you with us in IC Hotels.We would like to thank you for taking the time to wright a comment about our hotel.Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in IC Hotels.Best Regards,IC HotelsCRM Department

Dear Rene Koetje,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department