Novotel Andorra

4.0 star property
Family-friendly hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath/hammam
Miscellaneous
Sauna, hot tub, Turkish bath/hammam
Breakfast served
Equipment storage
Novotel Andorra, near Placa del Poble with the Pyrenees as a backdrop, is perfect for families. Start your day with breakfast at La Brasserie, then choose between shopping, visiting the Perfume Museum, or relaxing in the indoor pool and spa.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Parking available
The current price is ฿3,251
฿3,556 total
includes taxes & fees
13 Oct - 14 Oct

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Eco-friendly toiletries
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located in Andorra la Vella, Novotel Andorra is in the city centre. Placa del Poble and Pyrenees Andorra Shopping Centre are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling.
Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 3 min walk - 0.3 km
  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.3 km
  • Placa del Poble - 6 min walk - 0.6 km
  • Casa de la Vall - 8 min walk - 0.7 km
  • Caldea Spa - 13 min walk - 1.1 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬3 min walk
  • ‪Mamá María - ‬5 min walk

About this property

Novotel Andorra

Upscale family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Perfume Museum, Novotel Andorra provides a terrace, a coffee shop/cafe and a playground. Take some time to relax at the on-site spa. The on-site restaurant, La Brasserie, serves breakfast. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Multilingual staff, a front desk safe and tour/ticket information
  • Luggage storage, a 24-hour front desk and concierge services
Room features
All 102 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 1:30 PM. The swimming pool is closed seasonally each year from April 22 until April 25.

How much does it cost to stay at Novotel Andorra?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Andorra on 13 Oct 2025 start from ฿3,251.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Andorra pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Andorra?

Self-parking is available for EUR 26 per night.

What time is check-in at Novotel Andorra?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Novotel Andorra?

Checkout is at noon.

Where is Novotel Andorra located?

Located in the centre of Andorra la Vella, this family-friendly hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble and Perfume Museum. Vallnord Ski Area is 10.2 mi (16.4 km) away.

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Novotel Andorra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 307 out of 770 reviews
Rating 8 - Good. 333 out of 770 reviews
Rating 6 - Okay. 91 out of 770 reviews
Rating 4 - Poor. 26 out of 770 reviews
Rating 2 - Terrible. 13 out of 770 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab breakfast, good hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très accueillant, bonne situation dans la ville.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 1 night in Aug 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parking es de pago, hay otras opiniones cerca del hotel que pueden resultar un poco más económicas sacando un bono para tres días. Está bien para familias, puesto que tiene zona de juegos y piscina cubierta.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 3 nights in Jul 2025

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con todas las comodidades para una estancia en Andorra.
Stayed 1 night in Apr 2025

10/10 Excellent

Herica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Bom hotel, bom atendimento, almoço no hotel é maravilhoso e as piscinas sobretudo foram o ponto alto, tanto que queremos voltar, as crianças amaram.
Stayed 2 nights in Apr 2025

8/10 Good

Juan José

Liked: Cleanliness, staff & service
En lineas generales bien
Stayed 1 night in Jun 2025

10/10 Excellent

Herica

Perfeito, a piscina aquecida é um grande diferencial.
Stayed 4 nights in Apr 2025

6/10 Okay

Mario

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel de 4 estrellas que parecen 3. Es bastante justo, antiguo y habitaciones pequeñas y estrechas. En nuestro caso habitación doble superior muy pequeña y estrecha. Suelos de moqueta por todos lados y bastante desgastado. Bufet desayuno muy justo y poca variedad. Lo mejor la ubicación.
Stayed 1 night in Aug 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, amenities
Tiene buena ubicación y eso lo hace atractivo. Pero en mi opinión es un hotel que se ha quedado antiguo. El baño de la habitación parece de un hospital. Y la comodidad de su cama es media. En general está bien pero lo tienen que actualizar porque se ha quedado viejuno.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and accessible to transportation and dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício

Excelente área para crianças, com parquinho e jogos. Excelente área de piscina e spa. Boa localização. Ótimo café da manhã, com muita variedade.
Stayed 3 nights in Mar 2025

8/10 Good

Josué Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bonne hôtel personnel a l'écoute et très agréable
Stayed 3 nights in Jul 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour sans souci

Séjour sans souci, hôtel bien placé, parking pratique bien qu’un peu cher, bon accueil, chambre sans problème et salle du petit déjeuner impeccable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et personnel aussi à refaire
Stayed 2 nights in Aug 2023

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, emplacement idéal. La déco date un peu en revanche…
Stayed 3 nights in Aug 2024

6/10 Okay

Jimena Fernandez

Liked: Cleanliness, staff & service
Es muy viejo ya, hace falta actualizarlo
Stayed 1 night in Jul 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view , staff friendly
Stayed 1 night in Apr 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Stayed 1 night in Nov 2024

8/10 Good

hsuan

Liked: Staff & service, amenities
Bit oldfashioned but nice hotel. Frontoffice very helpful girl. Good breakfast and great pool. Only downside was the heat in the room. Airconditioning was broken and when you left the window open the river kept you awake....
Stayed 2 nights in Apr 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Personnel très aimable, très professionnel ! Hôtel très bien situé
Stayed 1 night in Aug 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias agradáveis.

Estadia agradável com excelente localização. Os colaboradores simpáticos. Bom pequeno almoço.
Stayed 2 nights in Aug 2024

6/10 Okay

Fadila

Liked: Cleanliness
Nous sommes un peu déçu parce que pendant notre séjour le spa , piscine et salle de sport était en maintenance
Stayed 1 night in Apr 2025