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"Was put in a smoking room and was not asked when checking in. Bed sheets and entire room stank. Had a big fall out of my clothes the next morning. AC was very noisy. Building was in poor repair. Lobby doors stuck and were over lapping."

"Brand new property and pretty good amenities and location. Shower rod hung incorrectly so water went all over the bathroom floor. The breakfast was nice but disorganized."

"Everything was excellent, but swimming pool was tinny and water was cold."

"Rooms r clean but they have an old building smell,staff nice and friendly, ac broke,the property is beautiful but needs some work ,we went for a wedding the food was great ."

"Love this place, can't beat the deals, staff is so kind, place is clean,so I stay here alot when we visit cedar park every summer."

"Hotel is very clean and comfortable. We will book this hotel each time we are visiting our family in the area. We were extremely pleased with the accommodations."

"The room was well equipped and bed comfortable"

"I’ll lead with the good stuff. The bed was very clean and comfortable. Everything else was really subpar for our normal experiences with this chain. Visible debris on the hallway carpet (lots), multiple walls with paint in need of repair, and our room was visibly dirty on certain walls. Again- most important priority is the bed for me, so I was very pleased in that regard. Everything else just looked very worn compared to other properties we have stayed at in this chain. "

"I wish I would’ve booked a hotel further away that was better. Absolutely not worth the astounding price I paid of $331 per night bc of a concert in town - which I wasn’t attending. The AC had bugs crawling in it and I came home with bug bites in my legs. The room was damp and smelled and we couldn’t breathe at night because of the stale air. I would neee stay here again. The staff was beyond rude and not helpful. And I don’t write bad reviews. I’ve never given a 2 star review for anything...

"We’ll stay there again soon, clean, well mantained"

"Hard to get into the lot with location of hotel. Room was dated. Was what I had expected for the cost."

"Clean, comfortable and spacious!"

"Conveniently located for birders, with a friendly and accommodating staff. Once we figured out how the faucet worked, there was plenty of hot water for nice long showers. Overall, this was a clean and comfy room at a reasonable price - and Bertram is a charming small town to explore."

"Hotel entrance was appealing and clean. Convenient garage parking beside the hotel. Very friendly staff. Some restaurants and shopping near the hotel, but will likely need transportation to get to most places."

"Breakfast was awsome. Everything was clean around the property. A great stay."

"Very nice experience. Will come back if I am in the area."

"Breakfast was great, happy hour not so much. However, there is Bar louie there, great spot, kind crowd, so that's where we ended up anyway. Great hotel. Clean space. Nice staff. Cool welcome gift of drinks and snacks after traveling. "

"Our one-night stay at the hotel was very pleasant. The establishment was clean, and the staff members were friendly and accommodating, meeting all our needs. We even purchased snacks from downstairs for our dinner."

"The room was clean and the AC worked great. The first room had a floor leak in the bathroom. I called the office and the front desk guy came almost immediately with a key for a different room. The second room was fine, except that the bathroom door wouldn't close and they were wedging it closed by putting a washcloth over the door. I chalked it up to this being a 2-star hotel. The breakfast was sorely lacking. There were bagels, wheat bread, and white bread, with butter, jam, and peanut butter....