Search Hotels Near Anderson-Abruzzo Albuquerque International Balloon Museum, Albuquerque

"First they put us in a room that was dirty went back had to wait 20 minutes to get a new room. The we got a new room remote didn't want to work properly got new one then was told we were making to much noise when my daughter used the computer chair to roll across the room once and we told to keep the noise because people were complaining she only did it once . "

"Property is fine but there isn't a benefit that justifies the higher price tag. Albuquerque is not a big town and can easily move from another hotel to the casino/course/event venue almost as fast as it takes you to park and walk back to the hotel. We called to enquire if early check in was an option and they mentioned it wasn't for "our room type". Thankfully the entire wedding party was staying there and we just needed a place to leave our stuff so everyone with a different room type called to ask about early check in and was given the same answer. Clearly just lying to save face, if because of staffing early check in is not a possibility then just say this, honesty is the best policy. Knowing there was a slim chance we called to ask about late check out and we were told they had already reached a limit (unsure what that meant), and the worst part is that house keeping came in 1 hour before check out to ask when we were leaving. Can't have it both ways of not offering any accommodation on the times and expect some FROM us! The 2 bedroom suite was nice and spacious but there isn't really any benefit from the price tag other than the square footage."

"Purchased through Expedia but an unexplained additional charge was made to my card. They never sent an itemized bill."

"Great place to stay!"

"Very comfortable and spacious room. "

"Room wash awesome nice and clean, had everything we needed! We were very grateful for the FREE washer & dryer after kids having games all day. Marissa was amazing at the front desk. Breakfast was great with plenty of great options. Definitely recommend staying here. "

"Customer service very good, staff very accommodating & parking was easily assessable. "

"The pool doesn't open until 10 am. Pretty unuseable with an 11 am checkout!"

"Tv was a little weird at night and the window had a gunshot and there was red stuff like lipstick on the bed but alright stay "