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"Arrived at the property after having booked through Expedia due to having a previous booking cancelled on our way to Berwick due to a broken bed. We were greeted by a lady saying that there was no booking, on showing her our confirmation email she still claimed that we couldn’t have possibly booked as she only takes bookings Saturday to Saturday. After arguing with her for several minutes , she agreed to letting us have a room( the exact room in the photo I had booked) but said we couldn’t have...

"Clean and cosy, what more do you need?"

"Comfortable beds, great linens, all the extras you would expect in a better quality hotel. They even left eggs and bread for breakfast so we wouldn't need to run out on the first evening. I loved the unique decorating touches and gardens. But I needed a step-stool to unlock the patio door and could not find one. Also, please provide explanations for starting the dishwasher and washer - your American guests were not familiar with the brands and did not want to risk abusing them. And the...

"Clean and comfortable. Very good value for money. A friendly and helpful owner. Location is great and nearby parking was always available."

"Absolutely fabulous. Very clean, had everything you needed and wonderful breakfast and friendly staff. Highly recommended."

"Great place, easy parking, surrounded by nice countryside. Would stay again."

"Beautiful room. Great breakfast included. Ate dinner there too which was delicious. Easy stroll to a gorgeous beach"

"Proper breakfast, great location for our plans"

"Spotless room, with comfortable bed and lots of nice little finishing touches. Friendly welcoming hosts - we had a wonderful stay"

"Hotel and room were beautiful. Check-in clerk was friendly and welcoming. Location was completely charming, and the breakfast was very good. We were in suite 7, and therein lies the problem. An hour after checking in and prior to leaving for dinner we discovered our TV didn’t work. We mentioned it to the clerk who said she would have a look while we were out to dinner if that was OK with us. We gratefully agreed and left for dinner. When we returned, the TV still didn’t work and the front desk...

"The room was clean and the location convenient but it was difficult to find initially. There was no soap in the room or enough toilet roll so it would have been good to have been warned that I would need these. The shower head was broken. There was a kitchenette but an incomplete set of cutlery and limited crockery. At the cost of the room though I would have expected these things to be provided."

"Travelled with 2 puppies was worried about how things would be. Didn’t need to be worried as dog friendly rooms available & staff very accommodating. Meals served all day & a good variety to choose from. Have booked for close family to stay later in the year."

"We had a Premier Plus room so nice & spacious. Clean room with good amenities including WiFi. Friendly & helpful staff. Onsite restaurant & bar was good especially happy hour deals. Good location in the centre of the historic. Easy free parking close by. "

"Right next to the A1, but you wouldn't know it. Welcoming, lovely staff, good food. Lots of walkers and cyclists, good atmosphere, comfortable room, sensibly priced and conveniently located in this special part of the world. Go to Lindisfarne, go to Scotland, explore Berwick and Northumberland - this is the place to do it from!"

"Really good value for the money. Although near a main road, the hotel is set well back and our bedroom was at the back of the building and very quiet. Excellent dinner and breakfast."

"A beautifully maintained hotel in lovely surroundings with a great spa and only a short distance from many attractions."