The lady that checked us in was RUDE, we had our grandbabies with us as they wanted to go swimming for a bit, which is why we picked this hotel, the hotel was under renovations, she said very rudely to us, there is no pool, no pool at all, you cannot use the pool because we are renovating, even my youngest grandbaby (5) said well you don't have to be mean to tell us. Maybe take your options of a pool off your website and expedia for those expecting a pool, and teach that lady some customer service