บริเวณภายนอก

รีวิว เบสท์เวสเทิร์นพลัส แรฟเฟิลส์ อินน์แอนด์สวีทส์

2.5 out of 5

รีวิว

8.4

ดีมาก

คะแนน 10 - ดีเลิศ 483 จาก 1005 รีวิว" "
คะแนน 8 - ดี 313 จาก 1005 รีวิว" "
คะแนน 6 - พอใช้ 117 จาก 1005 รีวิว" "
คะแนน 4 - แย่ 50 จาก 1005 รีวิว" "
คะแนน 2 - แย่มาก 42 จาก 1005 รีวิว" "

8.4/10

ความสะอาด

9.0/10

พนักงานและบริการ

8.2/10

สิ่งอำนวยความสะดวก

8.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Viviana

เดินทางกับครอบครัว, เดินทางกับคู่รัก, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Property was pleasant.
เข้าพัก 1 คืน, เมษายน 2024

10/10 ดีเลิศ

Jose

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The checking was fast and easy , hot breakfast was also good
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 30 เม.ย. 2024
Good afternoon Jose, Thank you for choosing to stay with us and for taking the time to share your positive experience. We are so glad to see that our accommodations met your expectations. Our team takes great pride in ensuring all of our guests have a comfortable and enjoyable stay and it's wonderfult o know that we succeeded with your visit.Thank yo again for your review and we hope to have the pleasure of welcoming you back again! Our Best. Kareena Alliss - Sales Coordinator

6/10 พอใช้

Taylor

ไม่ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 26 เม.ย. 2024
Good afternoon Taylor, Thank you for taking the time to share feedback with us. We value all guest input, as it helps us continually improve our services and offerings. If there are any specific aspects of your stay that you would like to discuss further or if there's anything we could have done to enhance your experience, please feel free to reach out to us directly. Your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations on your next visit.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

christopher

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Close to the shuttle’s to Disneyland and your room comes with breakfast
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 24 เม.ย. 2024
Good afternoon Christopher,Thank you very much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your recent stay at our property. It's also great to know that our proximity to the Disneyland shuttles was convenient for your needs and that our complimentary breakfast added to your overall satisfaction.We always strive to provide our guests with a convenient and comfortable experience, and it's so rewarding to receive such positive feedback.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. Thank you again for your review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Oneida

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room looked beautiful and updated, the shower and bathroom floors needed a little more cleaning but other than that we enjoyed our stayed, breakfast was good too, we’ll stay here again!!
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 24 เม.ย. 2024
Good morning Oneida, Thank you for choosing to stay with us and for taking the time to share your positive experience, we really appreciate it! We are so thrilled to hear that you enjoyed your stay and found our property clean and well maintained. Our team works tirelessly to ensure all of our guests have a comfortable stay and it's truly rewarding to receive such kind feedback. I will be sure to pass on your compliments to our entire team!We do apologize about the concerns you mentioned with the bathroom shower and floor. We take cleanliness standards were seriously and thank you for bringing this to our attention. Thank you again for your kind feedback and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

MICHAEL

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Property was a nice stay rooms were clean and staff was polite and accommodating. Only reason I gave a 4 star rating as because on our second day room service came in as we were leaving which is fine but when we got back 5 hours later our door was unlocked and left a couple inches ajar. This must be a safe area because all of our stuff was still there just a little disappointed that our door was left open
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 23 เม.ย. 2024
Good afternoon Michael, Thank you for sharing your feedback with us, and we're pleased to hear that you found your stay enjoyable overall. We would like to sincerely apologize for the oversight with regards to your room door being left unlocked during the cleaning process. This is certainly not reflective of our usual standards of service, and we appreciate you bringing this to our attention.We take the safety and security of our guests and their belongings very seriously, and we'll be addressing this matter with our housekeeping team to ensure that proper procedures are followed in the future.We're glad to hear that despite this issue, you found our property clean and our team welcoming and friendly. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to welcome you back for a flawless experience in the future. Our Best, Kareena Aliis - Sales Coordinator

8/10 ดี

Juana

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Alot of noise upstairs.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 24 เม.ย. 2024
Good afternoon Juana,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall, you had a positive experience during your recent stay.We sincerely apologize for any inconvenience caused by noise from neighboring rooms. Ensuring a peaceful environment for all our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Please know that we will take your comments seriously and work diligently to address any noise concerns to ensure a more peaceful experience for future guests.We greatly appreciate your understanding and hope to have the opportunity to welcome you back for a more restful stay in the future. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Blake

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Always love to stay here!
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 23 เม.ย. 2024
Good afternoon Blake,We're thrilled to hear that you always enjoy your stays with us! Thank you for your continued loyalty and for taking the time to share your positive experience. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable experience and it's so rewarding to receive positive feedback. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back again to enjoy the enhancement to ourproperty. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Amber

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
Traveled as a family with 3 boys ages 10-15. Pros: The family suite had 2 rooms and 2 bathrooms so ample amount of space for everyone. Beds were comfortable. Breakfast was decent. Parking was easily accessible. Cons: Walls are extremely thin. You could hear everyone around you. We checked in late after a 5 hour drive around 9 pm and the people above us until midnight sounded like they had effin hooves. Then they checked someone in next to us at midnight with kids running around screaming. Just no real sound insulation at all.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 23 เม.ย. 2024
Good afternoon Amber, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our family suite spacious and comfortable, and that you enjoyed the convenience of having two rooms and two bathrooms. It's also wonderful to know that you found our beds cozy and our breakfast satisfying.We appreciate your feedback regarding the noise insulation in our rooms. We understand how important a peaceful night's rest is, especially after a long drive. Please accept our sincere apologies for any disturbances you experienced during your stay. Rest assured, we'll take your comments into consideration as we strive to improve our accommodations and enhance the overall experience for our guests.We hope to have the opportunity to welcome you and your family back for a future stay, where we can ensure a more serene environment for your enjoyment. Thank you again for choosing to stay with us! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Mary

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
All good
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 20 เม.ย. 2024
Good afternoon Mary,Thank you for taking the time to share feedback regarding your recent stay! We are so happy to hear that you enjoyed your time with us. Our team is dedicated to providing exceptional service to all of our guests and it's so wonderful to know that we were able to create a positive experience for you. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Joyce

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I liked it it was comfortable no complaints
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 20 เม.ย. 2024
Good afternoon Joyce,Thank you for taking the time to share your positive experience regarding your recent stay, we really appreciate it! It's so wonderful to know that you found our room amenities comfortable and to your satisfaction. Our team take great pride in ensuring all of our guests have a memorable visit and it's so rewarding to receive positive feedback.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Samantha

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Breakfast and staff were great, pool is heated, unfortunately they are having work done so the hot tub is out of action. You can easily walk to the disney toy story car park and get the free shuttle into the parks. You have to pay to park at the hotel though which we didn't realise until arrival.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 16 เม.ย. 2024
Good morning Samantha,Thank you for taking the time to leave us a review, we really appreciate it! We're thrilled to hear that you enjoyed our complimentary hot breakfast and heated pool during your stay. It's also wonderful to know that you found our team welcoming and attentive. We always strive to ensure our guests have a memorable visit and it's amazing to know we succeeded. We do apologize for the inconvenience you experienced due to the spa being temporarily out of service. We do regret that this was an inconvenience, however we are excited to be completing enhancements to our pool area bathroom and we truly appreciate your understanding during your visit. We also apologize for any confusion regarding the parking fee. We strive to ensure all of our booking platforms provide accurate and current information and we regret that the additional parking fee was not clearly indicated during your booking process. We sincerely thank you for your feedback as this helps us improve, and we will work on ensuring that all our guests are informed of any additional charges in advance.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Eva

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very comfortables beds, a lot of breakfast options, even gluten free choices and safe place. I will definitely come back if I go to Disneyland again!
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 15 เม.ย. 2024
Good afternoon Eva,Thank you for choosing to stay with us and for taking the time to share your positive experience. We are thrilled to hear that you enjoyed your stay and found our room amenities comfortable and enjoyable. It's also wonderful to know that you enjoyed our breakfast options as well as we are always looking for ways to enhance our menu and breakfast experience. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, KAreena Alliss - Sales Coordinator

6/10 พอใช้

Gregg, Chanhassen

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
A very old property that seems to be well renovated and maintained.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 12 เม.ย. 2024
Good morning Gregg,Thank you for choosing to stay with us and for taking the time to share feedback regarding your stay. We are pleased to hear that you found our property clean and well maintained. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable visit and it's wonderful to know that our efforts in renovating and maintaining the property were appreciated.Thank you gain for your review and we hope to have the pleasure of welcoming you back again!Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Michael

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice price and not changing insane parking rates. Would stay here again.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 11 เม.ย. 2024
Good morning Michael,Thank you for taking the time to leave feedback regarding your recent stay, we really appreciate it!Our team is dedicated to providing exceptional service to all of our guests and it's wonderful to know that you enjoyed your experience.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your feedback and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sale Coordinator

6/10 พอใช้

Helene, Ogden

เข้าพัก 6 คืน, เมษายน 2024

10/10 ดีเลิศ

Diana

เข้าพัก 2 คืน, เมษายน 2024

10/10 ดีเลิศ

Yu Joe

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 24 เม.ย. 2024
Good morning Yu Joe, Thank you for choosing to stay with us and we really appreciate you taking the time to share positive feedback. Our team is dedicated to ensuring all of our guests have a fantastic experience during their time with us and it's wonderful to know we were able to create an enjoyable experience for you.Additionally, we are delighted to inform you about the ongoing enhancements at our property. We are so pleased to showcase all new flooring, furniture, lighting fixtures, additional USB ports and completely updated bathrooms in our guest rooms. We are very excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. Thank you again for your review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Maria

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Free breakfast ,and walkable to parking to grab shuttle to parks
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Maria,Thank you for taking the time to share feedback with us! We're delighted to hear that you enjoyed our complimentary hot breakfast and found our location convenient for accessing the parking shuttle to the Disney Parks.Ensuring our guests have a convenient and enjoyable stay is our top priority, and we're are so glad to have met your expectations. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. We appreciate your kind words and thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back!Our Best, Kareena Alliss - Sales Coordinator

4/10 แย่

Louvina

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I killed multiple cockroaches throughout the evening in the bathroom. Would not stay again. Staff was friendly & breakfast was good.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 8 เม.ย. 2024
Good afternoon Louvia,Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay.We take reports of cleanliness very seriously, and we have immediately addressed the issue you raised to ensure that appropriate measures are taken to remedy the situation.We are glad to hear that you found our staff to be friendly and that you enjoyed our breakfast offerings. However, we understand that the presence of pests overshadowed your experience, and for that, we are truly sorry.We want to assure you that we are committed to providing a clean and comfortable environment for all our guests, and we will take necessary steps to prevent similar incidents in the future.We value your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future. If there is anything else we can do to assist you, please do not hesitate to reach out to us directly. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Joseph

เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Joseph, Thank you for choosing to stay with us and for taking the time to leave a review, we really appreciate it! Creating a positive and memorable experience for our guests is our top priority, and we're delighted that we could meet your expectations. If you would like to share anything that could have enhanced your stay, please feel free to reach out to us directly. We are always looking for ways to enhance our guest experience, so your feedback in invaluable to us. Thank you again for staying with us and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Richard

เดินทางกับสัตว์เลี้ยง, เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Easy walk to the Toy Story Parking Lot to ride the bus to Disneyland. Rooms were clean. Staff were nice and helpful.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Richard, Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and found our location convenient for your trip to the Disney Parks. We're also so pleased to know that you found our rooms clean and that our team provided friendly and helpful service. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we're glad we met your expectations! I will also be sure to pass on your compliments to our entire team.We appreciate your kind feedback and thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another great stay in the future! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Jose

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Excelente ubicación y atención a clientes
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good morning Jose,Thank you for choosing to stay with us and for taking the time to leave a review regarding your positive experience. Ensuring our guests have a comfortable and enjoyable visit is our top priority, and we're delighted that we could meet your expectations during your time with us. Your kind feedback mean a lot to us, and we truly appreciate you choosing to stay with us.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

6/10 พอใช้

jorge

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
Nos pareció descuidado.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Jorge, Thank you for sharing your feedback with us. We're disappointed to hear that your experience did not meet your expectations and we apologize for any inconvenience you experienced. We take guest feedback seriously, and we apologize for any shortcomings you encountered during your stay. Please rest assured that we are actively taking steps to enhance our property by completing renovations to our guest rooms to ensure that we can improve and provide a better experience for our guests in the future.We appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back and provide you with a more positive experience. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Jose

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Excelente hotel, buen desayuno y cerca del transporte para el parque
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Jose, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience at our property and that you enjoyed our breakfast offerings.We're also delighted to know that our proximity to transportation to the Disney Parks met your needs and contributed to your positive experience. Ensuring our guests have a convenient and enjoyable stay is our top priority, and we're glad we met your expectations. Your kind feedback mean a lot to us, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back for another great stay in the future! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Luis Daniel

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Es muy buena opción, está a 15 minutos a pie de Disney
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Luis Daniel, Thank you for choosing to stay with us and sharing feedback regarding your visit. We're delighted to hear that you found our property as a good option for your visit to Disney. Ensuring our guests have a comfortable and convenient stay is our top priority, and we're pleased that we could meet your expectations in this regard. We appreciate your kindness and thank you again for choosing to stay with us.We hope to have the pleasure of welcoming you back for another great stay in the future! Our Best, Kareena Alliss - Sales Coordinator

2/10 แย่มาก

David

ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 5 เม.ย. 2024
Good afternoon David,Thank you for taking the time to share your feedback with us. We strive to ensure that each guest has a positive experience during their stay, and we're disappointed to learn that your experience fell short of your expectations.In order for us to address any issues you may have encountered and improve our services, we would greatly appreciate more details regarding your stay. Your insights are invaluable to us and will help us to better understand how we can enhance our guests' experiences.Please feel free to reach out to us directly with any specific feedback you have. We value your input and hope to have the opportunity to exceed your expectations in the future.Thank you once again for choosing to stay with us and we hope to have the pleasure of welcoming you back again to provide a superior visit. Our Best, Kareena A lliss - Sales Coordinator

10/10 ดีเลิศ

Debbie

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Na
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Debbie, Thank you for taking the time to leave a positive review regarding your recent stay with us. We truly appreciate your feedback and are thrilled to hear that you had a positive experience during your stay!Your satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can improve upon, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Maribel De La

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Love the free breakfast, Sergio and the attendant on March 25th, 2024 were superb on keeping breakfast items stocked up. Helped everyone with anything that needed changing out. The convenience of the location close to Disneyland.
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Maribel,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay and that our complimentary hot breakfast, and exceptional service provided by Sergio assisted in making your stay memorable.Ensuring that our guests have a delightful breakfast experience is a top priority, and we're delighted to know that Sergio and our breakfast team went above and beyond to keep everything running smoothly. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

janeth

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This is our second time staying here it was great .. our room was very Comfortable and the staff were all very friendly and welcoming. The pool was warm and the kids truly enjoyed it .. breakfast was yummy and the distance to Disney was not bad at all
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good morning Janeth,Thank you for returning to stay with us again and for sharing your positive experience! We're thrilled to hear that your second visit was just as great as the first. It's wonderful to know that you found your room comfortable and that our team members were friendly and welcoming. We're also delighted to hear that your kids enjoyed our pool area and that you all enjoyed our hot breakfast options. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable visit and it's truly rewarding to receive positive feedback. Thank you again for your kid review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Christine

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The rooms were really clean. The breakfast daily was delicious. We loved that there was a microwave in the room! Great service by all staff!
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Christine, Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our property. It's wonderful to know that you found our location clean and well maintained and especially enjoyed our full hot breakfast. We're also delighted to hear that you received great service from all of our team members.Your kind words mean a lot to us, and we're so glad that we could contribute to making your stay enjoyable. If you ever find yourself in the area again, we would be honored to welcome you back for another wonderful experience.Thank you for choosing to stay with us! Our Best, Kareena Alliss - Sales Coordinator

6/10 พอใช้

Cynthia

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was quite noise at night especially on the second floor other than that it was an ok stay
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Cynthia,Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honest review and apologize for any inconvenience caused by noise disturbances.Ensuring a peaceful and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. Please know that we take all guest feedback seriously and have dedicated team members who are happy to resolve noise issues promptly. We're glad to hear that overall, your stay was satisfactory. However, we understand that noise disturbances can significantly impact your experience, and for that, we sincerely apologize.We value your patronage and hope to have the opportunity to welcome you back for a more restful stay. If you decide to stay with us again, please don't hesitate to reach out to our front desk team, who will be happy to assist in finding a quieter room location. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Jeffrey

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We overall liked our stay for the three nights plus it was my wife bday on March 22. A bit noisy Friday night with teens running around at 2am at the hotel. The front desk mistaken our booking I book a King bed room but instead they gave us a king bed with bunk beds? I didn’t want to go to the front desk and complain but we use the other side room for our luggage. But definitely the hotel needs some refurbish inside the rooms mostly. No usb port nor type C for phone charging so beware to take your plug in charger and cable for iPhone and android. The clock sitting by the bed has no place to charge phones. For the price it was affordable but definitely will stay more at a different hotel. Forgot one thing I lost my Mickey sweater thursday evening came checking on front desk, “some” will help and some will not do their job. But Sunday upon check out I went to ask again if my sweater has appear and the gentlemen ask one of the housekeeping to check the lost and found. Sooner later the housekeeping lady came walking with my sweater so I appreciate the guy at the front desk for actually doing his job and getting me my sweater! So if you ever lose something at that property just constantly ask the front desk because there different people who work their.
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 6 เม.ย. 2024
Good afternoon Jeffrey,Thank you for choosing to stay with us and for taking the time to share feedback regarding your recent visit. We do sincerely apologize about the inconvenience you experienced with the noise disturbance. We understand that a peaceful environment is essential for a relaxing stay, and we apologize for any disruptions you experienced. Our dedicated team is committed to ensuring all guests have a comfortable and enjoyable experience. Had we been made aware of the noise issue, our team would have been more than happy to take immediate action to resolve it. Additionally, Additionally, we are very excited to inform you that our property is currently undergoing extensive enhancements to further heighten our guest experience. We are delighted to showcase all new flooring, furniture, lighting, additional USB ports and completely updated bathrooms in our guests rooms. We appreciate your feedback as it helps us identify areas for improvement. Please know that we take your comments seriously, and we will use them to enhance our services for future guests.Our Best, Karena Alliss - Sales Coordinator

8/10 ดี

Jessica

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Property clean, friendly staff. Room did not have two queen beds we requested and instead had bunk beds but we made it work
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 5 เม.ย. 2024
Good afternoon Jessica,Thank you for choosing to stay with us and for taking the time to share feedback regarding your recent visit. We're delighted to hear that you found our property clean and our staff friendly and accommodating. We sincerely apologize for the inconvenience regarding the room allocation. We understand the importance of accommodating guests' requests, and we regret that we were unable to provide the two queen beds as requested. Your flexibility and understanding in making the bunk beds work are greatly appreciated.Your comments are valuable to us, and we will certainly take them into consideration as we continue to improve our services and facilities. We hope that despite this issue, you were still able to enjoy your stay with us.Should your travels bring you back to our area, we would be honored to have another opportunity to provide you with the comfortable and enjoyable stay you deserve.Thank you once again for choosing to stay with us. Our Best, Karena Alliss - Sales Coordinator

6/10 พอใช้

Cody, Saint George

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 28 มี.ค. 2024
Good afternoon Cody,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that you chose to stay with us.We are committed to providing the best possible experience for all our guests, and we would like to learn more about your stay to see how we can further improve. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your input is invaluable to us as we strive to exceed the expectations of our guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Our Best, Kareena Alliss - Sales Coordinator

6/10 พอใช้

Melissa

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Loud and just not that great
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 28 มี.ค. 2024
Dear Melissa,Thank you for taking the time to share your feedback with us. We value all input from our guests as it helps us to continually improve our services.We are sorry to hear that your recent experience did not meet your expectations. Additionally, we regret to hear that you experienced noise disturbances during your stay. We always strive to ensure a peaceful environment for our guests, and we would have been more than happy to address any noise issues promptly had we been made aware of them. We encourage guests to reach out to our front desk team so that we can take appropriate action to resolve any concerns.We are committed to providing the best possible experience for all our guests, and we would like to learn more about your stay to see how we can further improve. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your input is invaluable to us as we strive to exceed the expectations of our guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Our Best, Kareena Alliss - Sales Coordinator

6/10 พอใช้

Kathy

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Close to disneyland
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 28 มี.ค. 2024
Good afternoon Kathy,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that you chose to stay with us.We are committed to providing the best possible experience for all our guests, and we would like to learn more about your stay to see how we can further improve. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your input is invaluable to us as we strive to exceed the expectations of our guests.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Our Best, Kareena Alliss - Sales Coordinator

2/10 แย่มาก

Veronica

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 28 มี.ค. 2024
Dear Veronica,Thank you for taking the time to share feedback with us. We value all input from our guests as it helps us to continually improve our services.We are sorry to hear that your recent visit did not meet your expectations and we apologize for any inconvenience or discomfort you experienced. Our team works tirelessly to ensure all of our guests receive the best service possible and we regret that we fell short during your stay. We would greatly appreciate any additional details you could provide regarding your concerns, as this will help us to address any issues and ensure a better experience for future guests.Please feel free to reach out to us directly so that we can further discuss your experience and work towards a resolution.Thank you again for your feedback. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Karen

เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 9 เม.ย. 2024
Good afternoon Karen,Thank you for taking the time to leave a positive review regarding your recent stay with us. We truly appreciate your feedback and are thrilled to hear that you had a positive experience during your time at our property!Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can improve upon, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Vanessa

เดินทางกับครอบครัว, เดินทางกับคู่รัก, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Everything was awesome. But for the price we paid parking was a nightmare and no resolutions where attempted, everyone just parked behind every car. But on a positive note the gym was amazing n
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 25 มี.ค. 2024
Good morning Vanessa,Thank you for choosing to stay with us and for taking the time to provide feedback regarding your recent visit. We are so pleased to hear that you enjoyed your stay and especially enjoyed our fitness center. Our team is dedicated to creating positive and enjoyable experiences for all of our guests and we thank you for your feedback regarding the parking situation. We do apologize for the inconvenience this caused during your stay. Please know that your input is extremely valuable to us as we are always looking for ways to improve our services. Additionally, we are very excited to inform you that our property is currently undergoing extensive enhancements to further heighten our guest experience. We are delighted to showcase all new flooring, furniture, lighting, additional USB ports and completely updated bathrooms in our guests rooms. Thank you again for your review and we hope to have the pleasure of welcoming you back to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Ana

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Needed standard pillows, they only had small square pillows.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 23 มี.ค. 2024
Good afternoon Ana,Thank you for choosing to stay with us and for taking the time to leave feedback regarding your recent stay. We happy to see that you enjoyed your stay and that our accommodations met your expectations. Our team is dedicated to providing exceptional service to all of our guests and it's wonderful to know that we were able to create a positive experience for you.We also thank you for your feedback regarding the bed pillows. Your input is invaluable to us as we strive to continually improve our services and facilities. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Our Best, Kareena Alliss - Sales Coordinator

4/10 แย่

Ayelet

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 12 มี.ค. 2024
Good afternoon Ayelet,Thank you for sharing your feedback regarding your recent stay with us. We're sorry to hear that your experience did not meet your expectations. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we regret any inconvenience or dissatisfaction you may have experienced.Upon further investigation of your reservation, we understand that one of the inner windows in your room did not lose properly. We truly regret any discomfort this may have caused you. However, in recognition of your concerns, I would like to point out that we took immediate action to address the situation by notifying maintenance, offering another room and applied a discount for your inconvenience. We're sorry to learn that despite the discount provided, your overall experience did not meet your expectations. Again, please accept our sincerest apologies for any shortcomings you encountered during your time with us.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more positive experience. Our Best, Kareena Alliss - Sales Coordinator

8/10 ดี

Christopher

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena Alliss - Sales Coordinator วันที่ 25 มี.ค. 2024
Good morning Christopher,Thank you for choosing to stay with us and for taking the time to leave a review, we really appreciate it! It's wonderful to know that our team was able to create a positive experience for you during your stay. We always strive to provide exceptional service to all of our guests and it's truly rewarding to receive positive feedback. Additionally, we are very excited to inform you that our property is currently undergoing extensive enhancements to further heighten our guest experience. We are delighted to showcase all new flooring, furniture, lighting, additional USB ports and completely updated bathrooms in our guests rooms.Thank you again for your review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Marina

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We had a great stay! Close to the park if you choose to walk but shuttle options right nearby - great location. Breakfast was wonderful each day with a good variety and it changed daily. The coffee machine in the lobby for morning lattes was an huge bonus! Our room was comfortable and clean for our group of 5. The staff were also so friendly and helpful! Only issues were out toilet breaking one day but they had it fixed the following morning and our TV stopped working one day (but worked again on its own the following day).
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 22 มี.ค. 2024
Good afternoon Marina,Thank you for sharing your feedback with us! We're thrilled to hear that you had a great stay and that our location, breakfast offerings, and amenities met your expectations and added to your experience. We do apologize for the inconvenience caused by the issues you experienced with the toilet and TV during your stay. However, we're glad that our team was able to promptly address these concerns, ensuring that they were resolved in a timely manner.It's also wonderful to know that you found our team friendly and helpful throughout your stay. Providing exceptional service is a top priority for us, and we're delighted that our team was able to enhance your overall experience.Your feedback is invaluable to us as we strive to continually improve our services and facilities. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Sonia, Tucson

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean, safe and close to Disney! 1st thing there’s a heater/ac a real heater. The highs were in the 64 and lows in the 40s being from Tucson, Arizona this is cold. Breakfast was served warm and was good very convenient for people getting up early to leave to Disney. It’s 1.2 miles from Disney land a lot of people were walking to but we opted for Lyft. Parking was great able to see my vehicle all times of the day. The u shaped hotel made it safe and had 1 entrance and exit. I really didn’t hear any construction as I was so tired from Disney land. I didn’t mind the trade for 1/2 off parking and low deposit was worth it. Love the staff very kind and caring. Would book again if going to Disney.
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 13 มี.ค. 2024
Good afternoon Sonia,Thank you so much for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location clean and convenient for your needs. It's also wonderful to know that you found our team welcoming and friendly. We really appreciate your kind feedback about our team. Providing exceptional service and hospitality is always our top priority, and we are thrilled to hear that our team members made a positive impression on you.Thank you for choosing to stay with us, and we would be honored to welcome you back for another fantastic Disney adventure in the future. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Our Best, Kareena Alliss - Sales Coordinator

4/10 แย่

Jennifer

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 13 มี.ค. 2024
Good afternoon Jennifer,Thank you for choosing to stay with us and for taking the time to leave feedback regarding your recent stay. We're sorry to hear that your experience did not meet your expectations. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we regret any inconvenience or dissatisfaction you may have experienced.While we appreciate your feedback, it would be immensely helpful for us to understand the specific areas where we fell short so that we can address them promptly. Without more detailed information, it's challenging for us to identify the issues you encountered and take appropriate action to ensure that future guests do not encounter similar problems.We strive to provide exceptional service and accommodations for all our guests, and we hope that you will consider giving us another opportunity to exceed your expectations in the future. Please feel free to reach out to us directly with any further comments or concerns you may have.Thank you again for your feedback, and we hope to have the chance to welcome you back for a more positive experience. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Victor

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Muy buen servicio
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 13 มี.ค. 2024
Good afternoon Victor,Thank you for choosing to stay with us and for taking the time to share your experience regarding your recent stay. e are pleased to hear that you enjoyed your stay and found our team especially welcoming and friendly. We always strive to provide exceptional service to all of our guests and it's truly rewarding to receive positive feedback.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Marisela

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Loved staying here, location was convenient for us.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 12 มี.ค. 2024
Good afternoon Marisela,Thank you for choosing to stay with us and for taking the time to leave us a review, we really appreciate it! It's wonderful to know that we wee able to create a comfortable and enjoyable experience during your visit. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Totieanna

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Verry great and will be back
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 22 มี.ค. 2024
Good afternoon Totieanna,Thank you for choosing to stay with us and for taking the time to share your positive experience with us. It's wonderful to know that we were able to create a comfortable and enjoyable experience during your visit. We always strive to provide exceptional service to all of our guests and it's so rewarding to receive positive feedback.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

10/10 ดีเลิศ

Ronald

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Breakfast
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kareena A. - Sales Coordinator วันที่ 12 มี.ค. 2024
Good afternoon Ronald,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are so pleased to see that you enjoyed your stay and that our accommodations met your expectations. Our team is dedicated to providing exceptional service to all of our guests and it's wonderful to know that we were able to create a positive experience for you.Additionally, We're sorry to hear that your experience did not meet your expectations. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we regret any inconvenience or dissatisfaction you may have experienced.While we appreciate your feedback, it would be immensely helpful for us to understand the specific areas where we fell short so that we can address them promptly. Without more detailed information, it's challenging for us to identify the issues you encountered and take appropriate action to ensure that future guests do not encounter similar problems.We strive to provide exceptional service and accommodations for all our guests, and we hope that you will consider giving us another opportunity to exceed your expectations in the future. Please feel free to reach out to us directly with any further comments or concerns you may have.Thank you again for your feedback, and we hope to have the chance to welcome you back for a more positive experience.Thank you again for your review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator