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"The rooms were clean, small but location was convenient. The staff were very courteous and very helpful, they showed us what to check out etc. "

"Very design orientated - lots of nice touches, china cups and saucers for tea in room - chocolates at bedside and cookies. Great customer service at desk. Location was great - loved this hotel"

"Great location and staff"

"Perfect location for tourist activities. All the staff we interacted with were friendly and very helpful. We appreciated their English language skills because our Portuguese is very limited. The hotel is of another era and transported us back in time with its old world charm, although maybe a little faded from its heyday. The many historic photos of the hotel and others in the same hotel group were fun to look at. The breakfast was VERY good with a wide selection of hot and cold options. The room included an entrance area separating the bathroom and bedroom, and were well appointed. We felt pampered. We also had a nice view of the downtown area and beyond from our room. We would definitely stay again on a return trip to Coimbra!"

"Everything was neat. Place, food, staff.I loved it. I will strongly recommend this place. "

"The spa facilities are excellent, the staff is accommodating, and the rooms are immaculate."

"The hotel was just stunning! Like stepping into a Fitzgerald novel. The staff was so helpful, kind and friendly. Made great recommendations and helped booked reservations. I had an emergency and had to leave early but will definitely go back. Loved the old hotel and the lovely staff!"

"The value for money of the hotel was good. It was a pleasant stay and staff was friendly. The Termas building is separate and is a bit outdated but I liked the circuit and different treatments I had there. It’s not a Spa in the conventional sense, but I was expecting that. Overall I had a very relaxing stay "