Very disappointing, sadly. I have stayed here 7 or 8 times previously, all of which were fine, and I mentioned I was a regular at check-in. Also brought a small box of biscuits as thank you to staff for help during last visit in August. Despite all that I was given the smallest room I've ever stayed in. The shower 'room' was so small the wash hand basis was installed outside it. I'd to do various contortions to get into the room, the door and bed were so tightly close. Dreadful experience. I'm a realist, I know rooms at this price in Amsterdam are modest, but this was crazy. So sad, after previous good stays, and the staff are very nice, room size not their problem!