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"We always stay at Hampton when we travel. However, recently, I have begun to notice an unpleasant trend. Has there recently been a company memo sent out to your locations that require the front desk staff NOT to smile and NOT to in anyway indicate that they are happy the customer is checking in?? Good Lord, is their job so miserable that they act like they have been on duty for 36 straight hours? I am a business owner and I realize how hard it is to get decent employees. But geez, can’t they...

" The facilities were top notch clean. The staff was friendly and accommodating! "

"Check-in lady was fantastic - made you truly feel at home Room in good condition with comfortable beds. Excellent shower and bath products (Dove without strong scent). Felt nicer than local Hampton Inn. Only disappointment was seeing carpeting as it feels less clean to me but that’s a personal preference. Will stay again the next time I’m in town. "

"Clean room, great breakfast"

"It was nice we stayed the night, clean and comfortable beds "

"Nice greeting, even though we were checking in late. Inexpensive snacks available. Breakfast was awesome and the noon checkout for the weekend—-divine. We came from Cedar Point, were exhausted, got up early for breakfast, went back to bed, and were refreshed (and the driver safe) when we got on the road a noon. "

"The young lady when we checked out was wonderful; friendly, humorous, and pleasant."

"Definitely will stay here again-clean,friendly & the location was great for us!!"

"The room was very clean, as was all the common areas. The staff was very friendly and accommodating, and the breakfast each morning was delicious. Enjoyed our stay very much, and would definitely stay again. "

"Super friendly and helpful staff!"

"Great place to stay. Great staff."

"had fun at the railfest. best train watching in the country."

"From the moment I arrived, the staff were incredibly welcoming, professional, and attentive. The check-in process was smooth and efficient, and every member of the team made me feel genuinely valued as a guest. Their friendly attitude and willingness to help made a lasting impression. The room was spotless, spacious, and beautifully decorated. The bed was exceptionally comfortable, the linens were fresh, and the overall ambiance was peaceful and relaxing. I especially appreciated the thoughtful...