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"Nice water pressure. The only bad thing it doesn't have elevators. It's got two levels, but no elevator. The staff was nice enough to give us the bottom floor because it would be hard to climb stairs for me."

"This property is absolutely GROSS!! Thank goodness I keep a can of Lysol disinfectant spray with me in my van because my room screamed GERMS everywhere’s!! This hotels inside looked like something out of the 1970s. With all original furnishings from the 1970s. VERY OLD AND OUTDATED ALL THROUGHOUT THIS HOTEL. Although the hotel was nasty and ran down looking both inside and out. Their hotel clerk there was SUPER nice!! Overall, just a nasty hotel."

"The room was clean check in at 2am a breeze. The room was tired its had a few guests baseboard was separated from wall not it really matters just was noticeable no soap bars only body wash. The thing that really stood out breakfast no eggs bacon sausage etc oatmeal was offered only and it was blah terrible way to start another long drive"

"Fantastic stay overall, just what we needed on our trip."

"Non helpful staff"

"Good place to stay"

"The elevators to the rooms are oddly distant from the lobby. Our room was clean, but was missing some basic supplies such as tissue and coffee for the Keurig machine. Overall, it served its purpose for us (a quite overnight sleep) but was not overly impressive."

"This hotel wasn't the nicest hotel we stayed at, but would stay at again. It was clean but definitely not the most up-to-date hotel. All of the staff was extremely friendly and helpful. The only real complaint I have would be that the hot tub had so much chlorine in it, that we couldn't even sit in it because it burned our eyes so bad."

"Breakfast was problematic. The staff was unable to keep the food trays stocked."

"This was my second time to stay at the Tru in Milord, OH. The room felt clean and I love the scent of their lemon hand soap and body wash. I'm not a huge fan of their offerings for breakfast, but you can find something that you like well enough. I will continue to choose this hotel when I'm in town."

"Manager was very friendly. We found a yellow wash cloth under the air conditioner, so we weren't sure how clean the room really was."

"We had a great, quick stay. Perfect if visiting Kings Island. I do wish the sheets were a tad softer, however, the property was nice, clean and well kept."

"Clean with friendly staff"

"Great location"

"The room was clean but it stunk something fierce. Like a scentsy bomb blew up in the room. The hallways smelled like pee.... the Pool was not working and apparently has been down for sometime. Had to wait 10min to check in and we where there 30min after the alloted check in time. The Breakfast was good though."

"Laundry room available to guests for free -- Great service. Propane bbq pits - great opportunity. Well kept property. Enjoyed our stay."

"First and foremost, the staff was outstanding. The front desk was amazing, Sherry made our meals very special...she's a gem, we asked questions and needed advice on local events and every person we asked was so helpful. Pool towels were abundant. I can't say enough about everyone!"

"room was as advertised, no working ice machines, breakfast area was disappointing, the display for the menu was not working and the staff did not acknowledge us while we were standing there waiting to be helped"

"There is construction near the hotel parking lot and spaces are not available it was a fully booked weekend which made parking at night hectic but they allowed parking that was not in a parking space per say like in front but not in front of the entrance."

"This was our second stay at this SpringHill Suites. Everything was very clean and comfortable and staff was friendly. The continental breakfast was excellent for most of my family, but gluten free options were lacking. (I have celiac disease, and was able only to eat yogurt for breakfast) so some prepackaged gluten free items like muffins would be nice additions."